Tag: Needs

Amtrak customers now benefit from more flexible and affordable fares

October 27, 2023 / WIL BALDWIN

Washington, D.C. – Based on extensive customer research, and in an effort to better meet customer needs, Amtrak has introduced a new, simplified fare structure with more flexible and affordable options. The simpler fare structure launched this week and builds on other recent improvements Amtrak has made to the booking experience.

The new fare structure reduces fare types from three categories to two and serves to provide a more consistent booking experience with fare types that are clearly differentiated and easy-to-understand:

Flex: For customers who want a more flexible travel option, these tickets are fully refundable if canceled, and can be changed without fees before departure[1].
Value: For customers who know their travel plans and want a more affordable option, these tickets are at a lower price than Flex tickets, non-changeable and receive a 75% refund if canceled.

In addition to simplifying the fare structure, benefits of the new approach also include:

Flex fares will often be available starting at lower prices than previously offered.
Occasional sale fares at an even deeper discount (these will be non-changeable and receive a 50% refund if canceled).
Any refunds of credit card purchases will be made to the original form of payment, rather than as an eVoucher.[2]

These changes to Coach and Acela Business tickets make it easier for Amtrak customers to choose the ticket type that best fits their travel needs. Non-Acela Business and First Class tickets were already fully refundable and changeable with no additional fees. Tickets purchased prior to the launch of the new simplified fare structure remain subject to the fare rules and conditions that were in effect when the ticket was purchased.

Frontier Airlines Launches Nonstop Flights From Miami, Florida to Kingston, Jamaica

February 24, 2022 / WIL BALDWIN

KINGSTON, JAMAICA – Feb. 23, 2022 – Low-fare carrier Frontier Airlines (NASDAQ: ULCC) will launch nonstop service between Miami (MIA) and Kingston, Jamaica (KIN) beginning May 5, 2022, marking the airline’s first scheduled service to the Jamaican capital. Flights will operate three times per week year-round. To celebrate, America’s Greenest Airline is offering fares from Miami to Kingston as low as $79*.

New Route from Miami International Airport (MIA):

SERVICE TO:	SERVICE START:	SERVICE FREQUENCY:	INTRO FARE:
Kingston, Jamaica	May 5, 2022	3X	$79*

Frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.

Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.

Boeing Announces Third-Quarter Deliveries

October 13, 2020 / WIL BALDWIN

The Boeing Company [NYSE: BA] announced today major program deliveries across its commercial and defense operations for the third quarter of 2020.

“We continue to work closely with our customers around the globe, understanding their near-term and longer term fleet needs, aligning supply and demand while navigating the significant impact this global pandemic continues to have on our industry,” said Greg Smith, Boeing executive vice president of Enterprise Operations and chief financial officer. “We’re taking actions to resize, reshape and transform our business to preserve liquidity, adapt to the new market reality and ensure that we deliver the highest standards of safety and quality as we position our company to be more resilient for the long term. Our diverse portfolio, including our government services, defense and space programs, continues to provide some stability as we adapt and rebuild stronger for the other side of the pandemic.”

Major program deliveries during the third quarter were as follows:

Lockheed Martin to Acquire i3 Hypersonics Portfolio

October 11, 2020 / WIL BALDWIN

– Acquisition Reinforces Lockheed Martin’s Commitment to Delivering Exceptional Systems to the Warfighter

Lockheed Martin [NYSE: LMT] today announced the signing of a definitive agreement to acquire a portion of Integration Innovation Inc. (i3), a software and systems engineering company based in Huntsville, Alabama. The portfolio alignment between i3 and Lockheed Martin provides the opportunity to design and deliver hypersonic-specific technology solutions that benefit the warfighter.

“Our customers require the most forward-thinking, advanced technology that anticipates and addresses their national security requirements. This business combination not only reinforces our commitment to their missions, but also expands our portfolio in a strategic way,” said Eric Scherff, vice president of Hypersonic Strike Programs at Lockheed Martin. “Combining i3’s talent and domain expertise with our shared vision for hypersonic strike will expand how we think about and deliver this critical capability to the warfighter across domains.”

i3’s hypersonic strike and defense business set offers strategic solutions to U.S. Government and commercial customers. Adding i3’s talent and expertise to the Lockheed Martin portfolio will expand capabilities for customers across several mission areas and national security needs, while also allowing for more integrated solutions.

“We’re proud to be a part of the Lockheed Martin family, as they are a technology authority and employ some of the best and brightest in the industry,” said Mike Wicks, CEO at i3. “We have invested much time and energy into developing strategic solutions at i3. And, we’re finding the need to synergize these offerings with Lockheed Martin is more timely than ever and unlocks the value to our joint customers.”

Subject to the satisfaction of customary closing conditions, the transaction is expected to close in approximately 30 days. Upon closing, i3’s Hypersonics portfolio will be managed by the corporation’s Space business area.

Amtrak Requests Funding to Avoid Service and Employment Reductions

October 11, 2020 / WIL BALDWIN

Following regular discussion with Congress about our federal funding needs for Fiscal Year 2021, Amtrak submitted a letter to Congress formalizing our ongoing request for up to $4.857 billion this fiscal year for Amtrak and our partners.

From the letter, Amtrak President and CEO Bill Flynn notes “we have seen that our ridership is not returning as quickly or at the levels that we had hoped for, and we updated our forecast for FY 21. We now anticipate needing up to $4.857 billion in FY21 to support the company and our employees through this unprecedented situation.”

Additionally, as Congress considers programs for stimulating the economy, Amtrak has identified $5.193 billion in additional investments as part of an economic recovery proposal to help the nation recover from the impacts of the pandemic, for a total federal investment of $10.050 billion. This includes critical projects, such as replacing bridges and tunnels on the Northeast Corridor, new fleet, infrastructure improvements throughout our national network, and major station improvements. If this additional $5.193 billion investment is made, Amtrak anticipates that, based on various transportation studies, more than 75,000 jobs could be created, while building for the future needs of America’s traveling public.

Business remains at about 25% of pre-COVID levels. Based on our current forecast, our FY 2021 ridership and revenue are forecasted to improve to about 40% of pre-COVID levels, which is weaker than anticipated.

If we do not get additional funding, potential impacts on customers, employees and projects include the reduction of corridor trains as state partners are forced to suspend service, and the deferment of numerous capital projects and procurement critical to the railroad, both of which could result in a corresponding loss of an additional 2,400 in total jobs.

“To manage this situation, Amtrak will work to adjust its operating and capital spending plans during this short term CR, with the aim of minimizing further impacts on our customers and employees. However, if the FY 20 funding level is extended beyond December 11, 2020 and supplemental funding has not yet been provided, we will be unable to avoid more drastic impacts that could have long lasting effects on our Northeast Corridor infrastructure and the national rail system,” said Flynn in the letter.

MGM Resorts Rolls Out Ultimate Work-From-Vegas Package At Bellagio And ARIA

August 7, 2020 / WIL BALDWIN

“Viva Las Office” features luxury accommodations, comfortable workspace, resort perks and air travel partnership with JSX

ARIA (pictured here) and Bellagio unveil “Viva Las Office” packages – the ultimate home-away-from-the home office experience to give employees working remotely a change of scenery.

LAS VEGAS, Aug. 6, 2020 /PRNewswire/ — As millions of employees continue to work from home for the foreseeable future, MGM Resorts International is unveiling a much-needed change of scenery with “Viva Las Office,” the ultimate home-away-from-the-home office experience at Bellagio and ARIA.

With three tiered packages, “Viva Las Office” offers elevated amenities and benefits to fit every working traveler’s needs. Whether looking for a three-, four- or five-night stay, guests can fully maximize their workdays with flexible check-in and check-out times and a dedicated Executive Assistant who will handle all reservations and experiences throughout their stay. And when it is time for a break, visitors can take advantage of a daily food and beverage credit and a discount to activities around the city including helicopter and jeep tours.

Guests who book any of the “Viva Las Office” packages also will receive special access to discounted airfare through JSX, the revolutionary hop-on jet service, providing working travelers with a seamless experience from wheels up to wheels down.

“We understand that working from home every day can become taxing and monotonous, and we are excited to offer a safe and curated experience here at Bellagio and ARIA that combines work and play,” said Atif Rafiq, President of Commercial and Growth for MGM Resorts. “These packages are designed to offer the best of both worlds. A safe, spacious work setting while still allowing guests to enjoy the amenities and experiences Las Vegas is known for through a single offering.”

“Viva Las Office” requires a three-night stay minimum with packages starting at $100 per night, including the following options:

Click the link below to read the full story!

https://finance.yahoo.com/news/mgm-resorts-rolls-ultimate-vegas-133000808.html

Delta to Suspend Los Angeles to Sydney Service March 18 Through mid-April

March 16, 2020 / WIL BALDWIN

Following self-quarantine restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.

The last flight from L.A. to Sydney will depart Tuesday, March 17. The last flight from Sydney to L.A. will depart Thursday, March 19.

See here for a list of all current schedule changes.

CHANGING YOUR FLIGHT

Delta has waived change fees for customers traveling to, from or through Australia through May 31. Additional details are available on delta.com.

To help address customers with immediate travel needs, Delta is asking those who do not have travel in the next 72 hours to wait and contact the airline closer to their trip. Customers can also change or cancel a flight anytime before their travel date using My Trips on Delta.com.

To provide even more flexibility, any Delta ticket expiring in March or April is being extended to enable rebooking and travel until Dec. 31, 2020. If you’re not able to adjust your plans in time and don’t make your flight, your ticket number automatically becomes an unused eCredit within 24 hours that can be used to rebook a flight in My Trips or with Delta Reservations.

CAPPED FARES

To ensure customers can travel with financial peace of mind, Delta will cap fares to and from all destinations Delta serves throughout the U.S. and Canada through March 31. These fare caps are in place in all cabins, from Delta One to Main Cabin.

PROVIDING A SAFE AND CLEAN ENVIRONMENT 

Delta’s highest priority is to ensure the health and safety of customers and employees. The airline is regularly disinfecting check-in kiosks, ticket counters, gate areas, jet bridges, and more multiple times a day. More information on our cleaning procedures can be found here. 

Emirates’ Clark says Rolls-Royce Needs to Sort Itself Out After Engine Delays

November 23, 2019 / WIL BALDWIN

DUBAI, Nov 22 (Reuters) – The board of Rolls-Royce must urgently address its engine performance problems, the head of Dubai’s Emirates said, as the world’s largest buyer of wide-body jets weighs up who will power its order of Boeing 787 jets.

Emirates agreed to buy its first 787 Dreamliners in a last-minute, $9 billion deal at the Dubai Airshow on Wednesday, without specifying what engine would power it, while reducing its order for the U.S. planemaker’s delayed 777X model.

The 787’s, which can take either Rolls or rival GE Aviation’s GEnx engines, will be delivered to Emirates in 2023, a year later than a tentative purchase plan outlined two years ago.

That gives Rolls-Royce more time to sort out the durability issues in its Trent 1000 engines before Emirates believes a realistic competition can be held.

“Rolls have had a number of wake up calls and they really need to sort themselves out. I think the alarm clock has gone off a number of times,” Emirates President Tim Clark said at the Dubai Airshow.

“If I were on the board, I would be looking to recognise the issues… and deal with them immediately, meaningfully, forcefully and drive change,” he told reporters.

A spokeswoman for Rolls-Royce said it was proud that Emirates had chosen to order 50 Airbus A350s, powered by Rolls’ Trent XWB, in a deal announced this week.

“We are confident in the reliability and performance of our engines, and in our commitment to meeting the high standards expected by our customers,” the spokeswoman said.

“(Emirates) is one of the largest operators of our Trent engines in the world, and we are committed to maintaining our strong relationship with them.”

The Rolls-powered version of the 787 has been hit by repeated technical problems, leading to share price pressure and drawing criticism from airlines.

The engine maker’s chief executive Warren East said on Nov. 7 that the company would spend more on parts and replacement engines to reduce the time aircraft are grounded while turbine blades are replaced.

Clark said that the situation at Rolls was “salvageable” if board acted quickly and accepted the issues they were having.

“With the reputation that (Rolls) has for quality engineering and its excellence in the past, they must restore that as the gold standard,” he said.

He said his comments should not be read as a criticism of any individuals including East.

Clark has been a vocal critic of engine makers, saying in September he wouldn’t take new planes unless their engines were ready and said he was “a little bit irritated” by delays at Rolls and GE.

GE powers the 777X, which Emirates cut its order of on Wednesday after Boeing pushed back its entry into service, partly due to issues with its engines.

Clark said engine makers should only offer technology that was mature enough to work reliably in the demanding conditions of the Gulf, adding: “Don’t use (airlines) as guinea pigs”.

(Reporting by Tim Hepher, writing by Alistair Smout, Editing by Louise Heavens)

CHANGING YOUR FLIGHT

CAPPED FARES

PROVIDING A SAFE AND CLEAN ENVIRONMENT

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