Aviation International News (AIN) and Pro Pilot magazines recently released the results of their annual customer support surveys for 2021 for the business jet industry.
For the third consecutive year, Dassault (OTC: DASTY) Aviation was ranked “top” in the AIN survey.
Its industry leading “overall average” score was 8.7 (the highest for any company in the history of the survey), up from 8.3 in 2020. Dassault took top scores in parts availability, parts cost, AOG response, warranty fulfillment, technical manuals, and technical representatives. The company also earned a 9.2 mark for overall aircraft reliability.
Click on the link below to visit the Dassault Falcon Website!
PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced today that the Amtrak Downeaster achieved record breaking ridership of 574,404 passengers in calendar year 2019, a 7.8% increase from 2018. The previous ridership record of 546,056 passengers was set in 2017.
The Amtrak Downeaster experienced record ridership growth in 9 out of 12 months, according to NNEPRA Marketing Director, Natalie Bogart, who reported that August 2019 was the highest ridership month in Downeaster history. “August ridership of 60,944 was an all-time record and the first time that Downeaster ridership surpassed 60,000 passengers in a month.”
NNEPRA attributes the ridership surge to increased frequency to Freeport and Brunswick, improved reliability, as well as repeat riders. Amtrak Customer Satisfaction score of 91% suggests that people are not only riding the Downeaster, but are finding it to be enjoyable as well. When compared to Amtrak services throughout the country, passengers rank the Downeaster among the top services for friendliness, overall satisfaction, and quality of on-board food service.
“These results are particularly impressive,” stated NNEPRA Chairman, John Melrose. “We are committed to the continued growth of the Downeaster service and are working hard in 2020 to improve/ expand transportation alternatives to further enhance mobility to our citizens and support economic growth for Maine Businesses.”
For additional Amtrak Downeaster information or to purchase tickets visit: AmtrakDowneaster.com
Amtrak Downeaster, POR, 2016, 15th Anniversary of the Downeaster, Portland Intermodal Station, Chuck Gomez
WASHINGTON, WAS
SHANGHAI (Reuters) – Ford Motor Co’s <F> China vehicle sales fell for a third consecutive year, by 26.1%, as it battles a prolonged overall sales decline in its second-biggest market that has hit demand for its mass-market Ford brand and sports utility vehicles.
The U.S. automaker delivered 146,473 vehicles in China in the fourth quarter, down 14.7% year-on-year, Ford said in a statement. In total, it sold 567,854 vehicles over 2019.
Ford has been trying to revive sales in China after its business began slumping in late 2017. Sales sank 37% in 2018, after a 6% decline in 2017.
Anning Chen, president and chief executive of Ford Greater China, said that while 2019 was a “challenging” year for the automaker, it saw its market share in the high-to-premium segment stabilize and its sales decline in the value segment start to narrow in the second-half of the year.
“The pressure from the external environment and downward trend of the industry volume will continue in 2020, and we will put more efforts into strengthening our product lineup with more customer-centric products and customer experiences to mitigate the external pressure and improve dealers’ profitability.”
The automaker plans to launch more than 30 new models in China over the next three years of which over a third will be electric vehicles. It has also said it would localize management teams by hiring more Chinese staff and aimed to improve relationships with joint venture partners.
New models it launched in the fourth quarter include a new Ford Escape version – for which the automaker said orders received so far have been much higher than expected – and the Lincoln Corsair, the first localized Lincoln model in China.
In China, Ford makes cars through a joint venture with Chongqing Changan Automobile Co Ltd and Jiangling Motors Corp Ltd (JMC). It has also said it would partner Zotye Automobile Co Ltd to sell lower priced cars.
Its larger U.S. rival General Motors Co <GM> last week said its sales in China fell 15% from a year earlier to 3.09 million vehicles in 2019, its second year of decline.
China’s auto market is set to contract by 2% in 2020 for the third year of decline, the China Association of Automobile Manufacturers (CAAM) forecast, due to a weaker economy and trade dispute with the United States.
Over 28 million vehicles were sold in 2018, down 3% from the prior year, while 2019 sales are likely to have declined 8% from the prior year, CAAM said.
(Reporting by Brenda Goh and Yilei Sun; Editing by Christian Schmollinger and Christopher Cushing)
A Ford model is seen during the China International Import Expo (CIIE), at the National Exhibition and Convention Center in Shanghai
DETROIT (Reuters) – Tesla Inc’s <TSLA> Model 3 and S sedans both regained “recommended” status in Consumer Reports magazine’s annual reliability survey, allowing the electric carmaker’s overall standing to rise slightly.
Tesla’s ranking improved four spots to No. 23 out of 30 brands in the U.S. market as it worked to resolve production problems with the Model 3, said Jake Fisher, senior director of auto testing at Consumer Reports. Both the Model 3 and S raised their reliability ratings to “average.”
“People really like their cars,” he said of Tesla owners. “Hopefully, if that frantic rate of change can slow down a bit, they can maintain reliability.”
Tesla has touted the popularity of the Model S, listed in the top ranks of a different Consumer Reports survey, on owner satisfaction, every year since 2013 when the carmaker was first included.
Fisher cautioned he expected Tesla’s reliability to remain fluid given its inconsistent track record.
Tesla’s Model X SUV still ranks among the least reliable models, according to the annual survey released on Thursday.
The poll predicts which new cars will give owners fewer or more problems, based on data collected for more than 400,000 vehicles. Its scorecard is influential among consumers and industry executives.
Reliability rankings tend to suffer when automakers offer new or redesigned models, which dragged down Volkswagen AG’s <VWAGY> namesake and Audi brands. The VW brand slid nine spots to No. 27, while Audi fell seven spots to No. 14.
Brands with no major changes to their lineups, such as Fiat Chrysler Automobiles’ <FCAU> Dodge and Chrysler, made significant gains. Dodge was the highest ranked U.S. brand at No. 8, making the biggest gain of 13 spots. Chrysler rose seven spots to No. 19, while Jeep finished at No. 26.
Ford Motor Co’s <F> Lincoln and Ford brands were No. 15 and 16, while General Motors Co’s <GM> Buick, GMC, Chevrolet and Cadillac brands ranked No. 18, 22, 25 and last at 30, respectively.
The reliability of full-sized pickups, the most popular vehicles in the U.S. market, was weak. Ford’s F-150 and FCA’s Ram trucks were rated “well below average,” while GM’s pickups – the Chevrolet Silverado and GMC Sierra – both had “below average” reliability.
Toyota Motor Corp’s <TM> Lexus luxury brand finished atop the survey, followed by Mazda Motor Corp <MZDAY> and the Toyota brand.
(Reporting by Ben Klayman in Detroit; Editing by Richard Chang)
