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Prime Minister Jacinda Ardern has announced that New Zealand is going back into lockdown following reports of 3 new Covid-19 cases in the south Auckland area. Following the press release earlier today, Air New Zealand (OTC: ANZLY) is asking that customers traveling to and from Auckland check they are eligible to travel under the new Alert Level 3 restrictions. Customers travelling from Alert Level 2 regions on our services are able to transit through Auckland on their way to other Alert Level 2 regions.

Food and beverage service onboard domestic flights had already been suspended in response to the latest community cases and this suspension will remain in place until further notice. Water is available on request on all flights.

From tomorrow, Air New Zealand’s Auckland lounges and valet parking will close. Due to capacity restrictions under Alert Level 2, the maximum number of people able to access the airline’s lounges in other regions is capped at 100.

While the country is at elevated Alert Levels, Air New Zealand will be taking extra precautions to keep its staff and customers safe. Air New Zealand front line staff and cabin crew will be wearing masks and gloves and customers are required to continue to wear face coverings onboard.

Customers with existing bookings between Monday 15 February and Sunday 21 February who wish to rebook to travel before Sunday 7 March will have any fare difference waived, and customers can call the contact centre to arrange this.

In addition to this, customers who hold a ticket for a domestic flight scheduled to depart up until 30 March 2021 and no longer wish to travel are able to opt in for credit and can do this via the airline’s online booking tool. Customers who are unable to manage their booking online do not need to contact Air New Zealand immediately or prior to their flight’s departure – assistance will be provided at a later date to find an alternative flight option or a credit note can be arranged.

The Air New Zealand contact centre and social media team are currently experiencing very high demand and the airline is grateful to customers for their patience while it works through these changes.

For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts page.

In view of the tighter travel restrictions announced by the Swiss Federal Council on 27 January and the resulting decline in demand for air travel, SWISS has been compelled to temporarily reduce its flight operations to an absolute minimum at Geneva Airport until the end of February. SWISS remains fully committed to its Geneva business and operations in the longer term, and will continue to strive to keep Western Switzerland as well connected as possible with its global Zurich-based network. Further changes are also being made to SWISS’s Zurich flight schedules. Travellers affected by flight cancellations can rebook free of charge or have the price of their ticket refunded.

Swiss International Air Lines (SWISS) is temporarily reducing its already-downsized flight operations in Geneva to an absolute minimum until the end of February with effect from today (Monday 1 February), in view of the tighter travel restrictions announced by the Swiss government. The action is being taken because SWISS’s Geneva services are point-to-point operations that do not generate additional business through a feeder function (as is the case at SWISS’s Zurich hub). Geneva Airport also currently lacks traveller testing facilities. The 13 weekly services between Geneva and SWISS’s Zurich hub will continue to operate, as will the seven weekly frequencies between Geneva and the Frankfurt hub of Lufthansa. So SWISS will continue to keep Western Switzerland connected with its global route network in these still difficult times.

SWISS remains fully committed to its long-term strategy of maintaining a strong presence in Geneva and further expanding its present range of point-to-point air services. “Geneva is and remains an extremely important location for us,” confirms SWISS CEO Dieter Vranckx. “And as soon as conditions permit and the demand for air travel returns, we will steadily expand our services from Geneva again, as we will from Zurich, too.”

Zurich schedules also affected

Many of the short- and long-haul SWISS services that are currently being offered from and to Zurich can continue to be operated, in view of their feeder function and/or their cargo-carrying role. But the already substantially diminished range of flights here, too, is being further reduced with effect from 1 February. As a result, SWISS will only be operating some 10 per cent of the February services which it provided in 2019.

Travellers whose flight is cancelled as a result of these developments can rebook free of charge or have the price of their ticket refunded.

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SWISS Reduces Geneva Flight Operations to Minimum Due to Travel Restrictions

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SWISS Reduces Geneva Flight Operations to Minimum Due to Travel Restrictions

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