Tag: Sanitizing

Delta Only U.S. Airline to Block Middle Seats Through March 30, 2021

November 22, 2020 / WIL BALDWIN

The health and safety of our customers and employees remains our top priority. The Delta CareStandard encompasses more than 100 protective measures, such as sanitizing every flight, a comprehensive employee COVID testing program, and the use of industrial-grade HEPA filters that extract more than 99.99% of particles, including viruses. Read more about the Delta CareStandard.

Taking the Stress Out of Flying

Delta is making it easier to plan and book your next trip.

Delta launched a new interactive map on delta.com that gives customers the power to search, view and click-to-book their desired destination all in one place, giving full control and a better understanding of current travel restrictions and what to expect upon arrival.

The data is curated from government agencies and the International Air Transport Association to provide detailed insight into quarantine and testing requirements, travel forms and paperwork, local health information, local COVID-19 guidelines, and links to necessary forms and applications needed prior to travel.

In addition to a new trip planning tool, we’re offering greater flexibility if you ever need to change your plans, including:

No change fees for a U.S. domestic ticket or domestic award ticket, excluding Basic Economy fares.
No change fees for all domestic and international tickets purchased through Dec. 31, 2020, even if scheduled to travel next year.
Extending the use of travel credits through December 2022 for travel originally scheduled to depart before March 31, 2021 (if the ticket was purchased before April 17, 2020).

Delta Brings Back Flights Across Atlantic and Pacific for 2021

August 23, 2020 / WIL BALDWIN

As Delta works to restart service in line with the lifting of travel restrictions, potential vaccine availability and the gradual return of demand, customers will see more trans-Atlantic and trans-Pacific flights to top business and leisure destinations for the winter 2020-2021 and summer 2021 seasons. While the airline expects pre-COVID level recovery for international flying to continue to lag U.S. domestic, Delta plans to add over 50 transoceanic flights next summer, compared to the summer 2020 schedule.

Delta will focus its strengths in its core markets and with the support of its partners, offer customers a wide array of onward connections.

“While significant hurdles remain in the global fight against the pandemic, we are ready to connect customers to the people, places, opportunities and experiences they’re longing for,” said Joe Esposito, S.V.P. – Network Planning. “Customers flying internationally can look forward to a modernized fleet featuring our latest cabin products and a travel experience that prioritizes their health and the health of our employees from check-in to baggage claim.”

As customers consider future travel, whether international or domestic, Delta’s multi-layered approach to their health and safety ensures peace of mind throughout the travel journey. These include, but are not limited to:

– Sanitizing all aircraft with electrostatic spraying before departure and extensive pre-flight disinfection of high-touch points throughout the aircraft interior.

– Using state-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of particles, including viruses.

– Blocking all middle seats and limiting the number of customers per flight through Jan. 6, 2021.

– Requiring face masks throughout the airport, in Delta Sky Clubs and on board the aircraft

Click the link below for the full story and more details!

https://news.delta.com/delta-brings-back-more-flights-across-atlantic-and-pacific-winter-and-summer-2021

Delta Offers Lounge Access at London Heathrow Terminal 2

August 19, 2020 / WIL BALDWIN

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2.

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

– Sanitizing the aircraft before every flight

– State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits

Delta Only U.S. Airline to Block Middle Seats Through March 30, 2021

Delta Brings Back Flights Across Atlantic and Pacific for 2021

Delta Offers Lounge Access at London Heathrow Terminal 2

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