Mesa, Arizona, January, 2024 – MD Helicopters, LLC (MDH) proudly announces record orders for the fiscal year 2023. The company experienced an increase in demand, resulting in the highest number of annual orders since 2008. MD Helicopters credits this accomplishment to its renewed commitment to customer satisfaction, enhancing aftermarket services, and striving for excellence in both the military and commercial sectors. The company’s focus and unwavering dedication to providing top-tier products and services have resonated with customers worldwide and across various markets, resulting in the substantial growth observed in 2023.
Among the key contributing factors to this success are significantly improving customer support, increased investment in direct communications with customers, enhancing manufacturing efficiencies, ensuring in-stock spares availability, and maintaining healthy supplier relationships. This strategic approach has not only strengthened MDH’s market position but has solidified its reputation as a rotorcraft industry leader.
In addition to the Nigerian Federal Government (12 aircraft) announced earlier this year, recent commercial transactions involved MD 530Fs designated for multi-use missions. These additions include VIP aircraft sales, featuring an expansion to the Clemens Aviation fleet, procurement by the United States Department of Agriculture for agricultural missions, and fulfilling various utility needs, such as those of WCF Aerospace, representing Skydance Helicopters that specializes in power and utility services, amongst others. MDH is actively pursuing a well-rounded approach, emphasizing both military and commercial sales and showcasing the positive impacts of the company’s recent changes.
Alaska Airlines, Inc.’s board of directors today elected Brooke Vatheuer to the new position of vice president strategic performance – Seattle, where she will lead the airline’s growing, hometown hub at Sea-Tac International Airport.
Vatheuer, who previously served as senior vice president of operations and planning for Horizon Air, will be a champion for Alaska’s guests and employees as it continues to grow its operations at Sea-Tac. Vatheuer will be accountable for the guest experience, operational metrics, gate space areas, ground staffing, air space management and employee engagement at Sea-Tac. The new leadership role reflects the airline’s continued focus on Seattle as a center of national and global connections for guests traveling for both business and leisure.
Vatheuer has more than a decade of experience at Alaska Airlines and Horizon Air. She started with Alaska in 2007 as an internal auditor and quickly took on new positions and leadership roles in the following years, including managing director of audit programs. In 2017, she joined Horizon Air as vice president of finance and planning where she oversaw operational performance, led strategic planning and continued to improve processes, collaboration and engagement among Horizon’s frontline employees.
“Brooke is a talented executive with a lengthy history of experience at Alaska Air Group managing people and operations,” said Gary Beck, Alaska’s executive vice president and chief operating officer. “She has an astute understanding of the airline business. Her work in audit, finance, analytics, strategic planning and as the head of operations at Horizon Air enables her to deeply appreciate the intricacies of an effective operation. Our guests can look forward to an improved experience at Sea-Tac airport.”
Vatheuer earned a bachelor’s degree in business administration from the University of Washington, as well as a master’s degree in professional accounting. She is a certified public accountant.
Alaska Airlines and its regional partners fly 47 million guests a year to more than 115 destinations with an average of 1,300 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).
PORTLAND, MAINE – The Northern New England Passenger Rail Authority (NNEPRA) announced today that the Amtrak Downeaster achieved record breaking ridership of 574,404 passengers in calendar year 2019, a 7.8% increase from 2018. The previous ridership record of 546,056 passengers was set in 2017.
The Amtrak Downeaster experienced record ridership growth in 9 out of 12 months, according to NNEPRA Marketing Director, Natalie Bogart, who reported that August 2019 was the highest ridership month in Downeaster history. “August ridership of 60,944 was an all-time record and the first time that Downeaster ridership surpassed 60,000 passengers in a month.”
NNEPRA attributes the ridership surge to increased frequency to Freeport and Brunswick, improved reliability, as well as repeat riders. Amtrak Customer Satisfaction score of 91% suggests that people are not only riding the Downeaster, but are finding it to be enjoyable as well. When compared to Amtrak services throughout the country, passengers rank the Downeaster among the top services for friendliness, overall satisfaction, and quality of on-board food service.
“These results are particularly impressive,” stated NNEPRA Chairman, John Melrose. “We are committed to the continued growth of the Downeaster service and are working hard in 2020 to improve/ expand transportation alternatives to further enhance mobility to our citizens and support economic growth for Maine Businesses.”
For additional Amtrak Downeaster information or to purchase tickets visit: AmtrakDowneaster.com
Amtrak Downeaster, POR, 2016, 15th Anniversary of the Downeaster, Portland Intermodal Station, Chuck Gomez
WASHINGTON, WAS
Vistara, India’s full-service carrier and a joint venture of Tata Sons and Singapore Airlines, has signed a long-term contract to partner with Airbus for their Flight Hour Services – Tailored Support Package (FHS-TSP). The contract will cover engineering and maintenance for 62 aircraft, including 23 existing ones.
The FHS-TSP contract provides integrated and guaranteed services ranging from the supply and repair of components to the manufacturer’s unique Fleet Technical Management service. An on-site Airbus team will support the daily maintenance activities, including spares, warehousing and engineering to ensure the highest standards of aircraft technical dispatch and operations.
Under the agreement, Airbus will offer its expertise in the areas of maintenance, engineering, reliability and supply chain management. Airbus will ensure a) timely availability of spare parts b) maintenance planning c) compliance with airworthiness advisories as well as technical records on all aircraft.
“We are delighted to announce the partnership with Airbus to avail the advantages of their TSP programme. Vistara is committed to the highest standards of operational efficiency and innovation and the adoption of this service is part of our continual efforts to maximise customer satisfaction,” said Sisira Kanta Dash, Senior Vice President – Engineering, Vistara.
“Airbus Services’ combined aircraft engineering capabilities, expertise in maintenance operations and data analytics know-how will help Vistara to increase its competitiveness and secure its operations. This contract also reaffirms our commitment to expanding and deepening our Airbus Services footprint in India,” said Rémi Maillard, Head of Airbus Services.
Airbus provides a host of material and maintenance services, which go from initial provisioning and on-request solutions by Satair, Airbus’ 100% subsidiary, to ‘all-in-one’ solutions with material management, maintenance operations and engineering solutions through FHS-TSP. Leveraging Skywise’s digital platform capabilities, the latest applications optimizing aircraft availability include real- time health monitoring and predictive maintenance.
Alaska Airlines is adding new routes and additional frequencies.
SEATTLE, Aug. 28, 2019 /PRNewswire/ — Alaska Airlines reaffirms its commitment to the West Coast with new, nonstop service from the Pacific Northwest and the state of Alaska in the north, and from San Francisco, Los Angeles and San Diego in the south.
Starting in early January, guests will be able to travel eight new routes, which will appeal to both leisure travelers and those flying for business. Tickets are now on sale. The new scheduled service will link these destinations:
Spokane to Los Angeles (two daily departures)
Spokane to San Francisco (two daily departures)
Redmond / Bend, Oregon to Los Angeles
Redmond / Bend, Oregon to San Diego
Redmond / Bend, Oregon to San Francisco
Boise to Los Angeles (two daily departures)
Missoula, Montana to Los Angeles
Anchorage to San Francisco
“We’re excited to offer even more nonstops between vibrant Pacific Northwest communities and our growing hubs in California,” said Brett Catlin, Alaska Airlines managing director of capacity planning and alliances. “Whether it’s travel for a weekend getaway to Missoula or a day trip to San Francisco, we’re proud to offer nearly 600 daily flights between West Coast cities.”
Alaska is also increasing the frequency of flights between certain markets:
Beginning Jan. 7, there will be an additional flight between San Francisco and Orange County, California, for a total of seven daily nonstops. On March 19, there will be the addition of a second daily flight between San Francisco and Chicago O’Hare.
On Jan. 7, the flight between San Diego and Orlando, which is currently flown five times a week, becomes daily nonstop service. Starting March 19, second daily flights will begin between San Diego and Boise, and San Diego and Santa Rosa, California. Also on March 19, nonstop service between San Diego and San Jose, California, increases from four to six flights daily. On May 21, a second daily flight between San Diego and Boston goes into service.
Alaska’s guests can connect with the airline’s Global Partners at gateway airports on the West Coast – such as Los Angeles and San Francisco – to fly to more than 900 destinations around the globe. Flyers can also earn and redeem miles with the airline’s highly-acclaimed Mileage Plan program.
A majority of the new routes will be served by the Embraer 175 jet, an aircraft with only window and aisle seating – no middle seats. On all of the new routes, guests will enjoy award-winning service in a three-class cabin that includes First Class and Premium Class; a fresh, seasonal food and beverage menu; Most Free Movies in the Sky with hundreds of movies and TV shows available for viewing on personal devices; free texting on most flights; and Wi-Fi connectivity for purchase.
Alaska has also renovated its airport lounges in Anchorage, Los Angeles and Seattle, with a brand-new lounge in San Francisco scheduled to open in 2020.
Alaska Airlines and its regional partners fly 46 million guests a year to more than 115 destinations with an average of 1,200 daily flights across the United States and to Mexico, Canada and Costa Rica. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Learn about Alaska’s award-winning service at newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).
SEATTLE, July 1, 2019 /PRNewswire/ — Alaska Air Group Inc., the parent company of Alaska Airlines Inc. and Horizon Air Industries, Inc., will announce its second quarter 2019 financial results on Thursday, July 25, 2019. A conference call is scheduled at 4:30 p.m. Eastern time/1:30 p.m. Pacific time. Interested parties may listen to the call via webcast at www.alaskaair.com/investors.
Alaska Airlines and its regional partners fly 46 million guests a year to more than 115 destinations with an average of 1,200 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 900 destinations worldwide. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Learn about Alaska’s award-winning service at newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).
