Tag: speaking

SBB says rail traffic in the Gotthard Base Tunnel interrupted

August 13, 2023 / WIL BALDWIN

When a freight train derailed, the track system and a lane change gate in the Gotthard base tunnel were severely damaged. This safety-relevant device is required to separate the two tunnel tubes. Safety has top priority, which is why the second tube cannot be used for passenger or freight traffic. It cannot be used for freight traffic until at least midnight on Wednesday, August 16, 2023. This increases the travel time between German-speaking Switzerland and Ticino by around an hour. Since international travelers have to change trains in Chiasso, their travel time is about two hours longer. SBB apologizes for the inconvenience.

A precise statement on the cause and extent of damage cannot be made at this time. The Swiss Safety Investigation Board and the cantonal investigation authorities are investigating the accident. The accident site has not yet been released by the investigative authorities for clean-up and repair work.

Due to the increased volume of traffic and the limited alternative connections at the weekend and the limited number of seats, SBB urgently recommends postponing spontaneous train journeys via the Gotthard and asks for your understanding.

According to the Railway Ordinance, freight trains can travel on the panoramic route up to a certain corner height. Accordingly, a large proportion of inland transport is carried out via this route, while a small proportion is temporarily transported by road. Combined transport (containers, semi-trailers, trucks) exceeds this corner height and can therefore only drive on the Gotthard axis via the Gotthard base tunnel. For this reason, combined transport in the transit area is diverted via the Lötschberg-Simplon axis or retained in the exit terminals. There are only small restrictions on the transport of goods and the flow of goods is ensured. SBB will provide information again in due course.

Lufthansa Innovation Hub Spins-Off Startup RYDES

February 11, 2021 / WIL BALDWIN

The Lufthansa Innovation Hub, the central digitalization unit of the Lufthansa Group, spins-off the startup RYDES. Forward31, the company builder of Porsche Digital, is contributing with its expertise and resources to the venture. Both Porsche and the Lufthansa Group are now strategic minority shareholders in the startup.

“The spin-off and subsequent funding from RYDES has been a great success. Once again, we are proving that startups from corporate digital units can adapt to market conditions. With Forward31, Porsche’s company builder, we have gained an important strategic partner that shares and further enhances our vision of a seamless mobility chain,” says Gleb Tritus, Managing Director Lufthansa Innovation Hub.

“The Lufthansa Innovation Hub is an authority on the development of new business models. Together with such a strong partner and the founding team, we look forward to continuing the successful development of RYDES in the future,” says Christian Knörle, Head of Company Building at Porsche Digital.

The aim of RYDES is to redefine and simplify access to modern mobility. For this purpose, the startup bundles existing mobility offers in one app and makes them accessible via the “Mobility Budget”. The new product allows companies to provide their employees with a monthly budget that they can use for various mobility services. These include car and bike sharing services, e-scooters, shared taxis, and public transport services. The different mobility providers are integrated into the RYDES app and users can use the app to book their trips and manage their budget. All journeys booked through RYDES are offset via the “Compensaid” platform and therefore CO₂ neutral.

One-stop shop for mobility as B2B offer

RYDES focuses on companies that want to offer mobility to their employees as an additional benefit. In this way, RYDES is also meeting the demand for mobility services that is emerging in the context of “new work” and the trend towards flexible and decentralized employment. RYDES’ first customer is the flex-office provider WeWork. Companies and freelancers who have a membership with WeWork can use the RYDES offer. WeWork will make the offer available as soon as possible under the relevant Corona guidelines.

The “Mobility Budget” will initially be available in German-speaking countries. In order to drive further growth as well as the startup’s internationalization, Martin Miodownik is expanding the founding team. Martin Miodownik’s who was employee number one at GetYourGuide later assumed the role of VP Global Sales. In this position, he was responsible for the global expansion of the Berlin-based unicorn.

RYDES was founded in 2018 as part of the Lufthansa Innovation Hub. The company’s initial business idea focused on developing a loyalty program that rewards people for using different mobility services. With the ‘Mobility Budget’, RYDES now goes one step further and combines the booking of services in one app, making travel much more convenient.

SBB and ÖBB Plan Further Expansion of Night Train Services

September 20, 2020 / WIL BALDWIN

SBB and ÖBB are stepping up their long-standing cooperation in international passenger services. The two railway companies are seeking to scale up the existing night train services from six to ten lines. Planning is underway for new night trains from Switzerland to Amsterdam, Rome and Barcelona. Last week, SBB and ÖBB signed a corresponding Letter of Intent. The planned expansion of services can only be guaranteed with financial support from the Swiss climate fund.

Demand for international night train services significantly increased in 2019 and at the start of 2020 until the coronavirus crisis struck. The number of passengers using night train services from Switzerland grew by over 25 per cent with respect to the previous year. The two partner railways consider this a sustainable trend given the significant rise in customer demand for environmentally friendly and resource-efficient travel. There is clear evidence to show that night trains have a positive effect on overall emissions, as they generate modal shift from other modes of transport to rail. ÖBB and SBB share the goal of shifting more travel to rail and thus contributing to a reduction in CO₂ emissions from the travel sector. This commitment reflects the aims of the Paris Agreement on climate change and the political and public will to develop an attractive night train network as an important component of environmentally friendly and sustainable mobility in Europe.

With its 19 Nightjet lines and eight further services provided in cooperation with partner railways, ÖBB already runs Europe’s largest night train network. This includes the network from Switzerland run in cooperation with SBB, comprising six lines and one additional service. SBB and ÖBB want to build on this success and expand night train services in Europe together. Over the last few months, the companies have thoroughly tested and evaluated various options for expanding the service. By cooperating, the railway companies will be able to make use of synergies in production and marketing of the service offer and save on costs. In the Letter of Intent signed last week, the two railway companies presented their strategy for expanding services as outlined in “2024 Nightjet Network for Switzerland”. The plans involve expanding the Nightjet network from Switzerland to incorporate a total of ten lines and 25 destinations.

Cornerstones of the expansion plan:

– From 2022 timetable onwards: new Nightjet connection to Amsterdam.
As a first step in the expansion process, the two railway companies want to launch a new daily Nightjet service running Zurich–Basel–Frankfurt–Cologne–Amsterdam in December 2021. However, the very limited availability of rolling stock suitable for night train services restricts short-term service expansion. SBB therefore intends to lease suitable rolling stock from German leasing company RDC Asset GmbH.

– Increasing capacity on services to Berlin, Hamburg and Prague and new connection to Leipzig and Dresden.
The services currently provided from Zurich via Basel to Berlin and Hamburg are increasingly popular. Capacity on this route will therefore be expanded significantly. SBB and ÖBB wish to serve both destinations with two separate trains covering the whole route, if possible from the 2023 timetable change. This will enable a significant capacity increase. They also plan to run the service to Prague via Germany as a portion of the Berlin Nightjet with sleeping cars and couchettes. The new route would also provide a direct connection to Leipzig and Dresden.

– Plans for new connections to Rome and Barcelona.
There are plans for a new line connecting Zurich via Bern, Brig, Domodossola to Rome. A daily connection from Zurich via Bern, Lausanne, Geneva to Barcelona is also planned. This would also integrate French-speaking Switzerland directly into the night train network. It is not yet clear whether it will be possible to run these two lines, as agreements with other partner railways are yet to be reached.

To ensure that night train services can be expanded in the medium to long term, ÖBB is also investing in new rolling stock. The new night train sets are to come into service gradually over a period of time.

SBB and ÖBB are campaigning for greater political support for night trains.

Alongside the planned service expansion, SBB, ÖBB and other partner railways are campaigning for transport policies which facilitate night train operations in Europe. In Switzerland, the total revision of the CO₂ Act after 2020 is being debated in the autumn session of the Federal Parliament. The Act provides for support for cross-border rail services from the climate fund. Last week, the Swiss Parliament voted in favour of supporting international passenger services, including night trains. While subject to a final vote and a possible referendum, financial support from the climate fund would compensate for the losses SBB would sustain given the high operating costs night train services involve.

ÖBB is the largest provider of night train services in Europe and has contributed significantly to maintaining night trains services from Switzerland in its existing partnership with SBB. Andreas Matthä, ÖBB CEO, said: “We have no doubts about the Nightjet’s success. With SBB as a committed and effective partner, we can continue to expand the Nightjet network even further. We are investing in new trains: 13 latest generation Nightjet sets will be in operation from the end of 2022. With additional services and modern rolling stock, taking the night train will become an even more attractive option.”

SBB CEO Vincent Ducrot has no doubt that demand for fast daytime services and night trains will continue to grow. “This is a sustainable trend and the demand for environmentally friendly and resource-efficient mobility will continue to increase.”

SBB and ÖBB consider night train services as an important element of the overall service offer and see great potential for creating synergies with daytime services. An attractive rail offer helps to achieve the goal of modal shift from short-haul flights to rail.

Airbus Considering Production of Hybrid Airplane by 2035

November 30, 2019 / WIL BALDWIN

HAMBURG (Reuters) – Airbus <EADSY> is considering producing a hybrid plane by 2035 as it strives for a low emission aircraft, its chief executive said.

CEO Guillaume Faury, speaking to journalists on Thursday evening in comments embargoed for Friday, said that the plans were at an early stage.

(Reporting by Jan C. Schwartz; Writing Tom Sims; Editing by Riham Alkousaa)

FILE PHOTO: The Airbus logo is pictured at Airbus headquarters in Blagnac near Toulouse

Spirit Airlines Looking at Airbus and Boeing Planes for Growth, Debuts WhatsApp

August 26, 2019 / WIL BALDWIN

LAS VEGAS (Reuters) – Spirit Airlines <SAVE>, a fast-growing, low-cost U.S. carrier that flies an all-Airbus SE <EADSY> fleet, is looking at both the Airbus A321neo and a larger Boeing Co <BA> aircraft to fuel its growth, Chief Executive and President Ted Christie said on Monday.

“The A321neo is certainly something we’re looking at, but we’re also in conversations with Boeing about their larger airplane too, so it’s all on the table,” Christie said at an aviation conference.

(Reporting by Tracy Rucinski; Editing by Steve Orlofsky)

MIRAMAR, Fla., Aug. 26, 2019 (GLOBE NEWSWIRE) — Spirit Airlines, the fastest growing airline in the United States, continues its commitment to invest in the Guest experience with an industry-leading technology to connect with its Guests via the messaging application WhatsApp. Beginning in September, the technology, powered by global conversational commerce solutions provider LivePerson, will open a new direct line of communication between Spirit’s English and Spanish-speaking Guest Relations and Reservations teams and the millions of Spirit Guests in the United States, the Caribbean, and Latin America, who already use WhatsApp every day.

“We launched this service to better connect with our Guests, both domestically and abroad, as many have told us that they would rather communicate on a familiar and convenient service like WhatsApp,” said Bobby Schroeter, Vice President of Sales & Marketing at Spirit Airlines. “We know WhatsApp is incredibly popular in the United States, but also in the more than two dozen destinations we serve in the Caribbean and Latin America. From travel updates to adding a bag to your reservation, this new messaging service allows Guests to communicate with us in English and Spanish and to opt in to WhatsApp messaging. It is all part of our goal to elevate and improve our Guest experience.”

The launch of WhatsApp support comes as a direct result of Spirit’s new partnership with LivePerson, a global leader in conversational commerce solutions. Beyond WhatsApp, the partnership also makes it possible for Spirit Guests who call to get immediate support by opting to begin a messaging conversation with Spirit representatives instead.

These new Guest solutions will also leverage LivePerson’s new AI-powered Maven Assist capability, which recommends the optimal next actions for human agents to take, including surfacing content or suggesting virtual assistants capable of responding to a Guest’s intent. Guests will still retain the ability to message with a live representative at any time during the process to address questions, comments and situations that are best suited for a live specialist.

“We’re excited to enable this new connection for America’s fastest growing airline, providing a powerful, engaging way for Guests to connect with Spirit on their own time,” said Rick Winnard, Global Head of Gainshare Programs at LivePerson. “Guests want to be able to ask questions, add products, and get immediate help without waiting, and with Spirit we’re making it possible for them to do so in the messaging channels they prefer.”

In addition to new WhatsApp and messaging support, Spirit will continue to serve its Guests via its social media channels, on Twitter and Facebook. Over the past two years, Spirit has heavily invested in the Guest experience touching all aspects of the journey, including on-time performance, Guest care technology, and in-flight products.