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Tag: Terminal 2

Delta, New York Break Ground on Latest JFK Transformation Phase for Terminal 4

Work at New York John F. Kennedy International Airport officially got underway Wednesday as Delta Air Lines (NYSE: DAL) CEO Ed Bastian, and other officials ceremoniously broke ground on a $1.5 billion expansion and transformation of Terminal 4. The expansion will consolidate all of Delta’s operations into Terminal 4 at JFK – which currently operates out of Terminals 2 and 4 – enabling a more enjoyable and convenient travel experience for customers. The project will include the following enhancements:

  • A new Delta Sky Club in Terminal 4’s Concourse A.
  • Expanded seating areas and concessions.
  • Modern wayfinding.
  • New and upgraded restrooms designed with travelers in mind.
  • New check-in counters that will improve capacity and efficiency with state-of-the-art technology.
  • Installation of new self-service kiosks and self-bag check locations.
  • Updated baggage claim and arrivals areas.
  • New retail finishes.
  • Public art.

Delta continues to grow at JFK and in New York City at large, where it offers the most flights and seats of any carrier at JFK and LaGuardia Airport, with 400 total daily departures to 95 domestic and international destinations. The airline operates more than 160 average daily flights to 68 destinations worldwide from JFK alone. Since 2010, Delta has invested more than $3.5 billion in airport expansion and redevelopment in New York, including earlier projects at JFK and LGA. The airline is also undertaking a $3.9 billion project to consolidate Terminals C and D at LGA, with a state-of-the-art arrivals and departures hall set to open next spring.

Delta Offers Lounge Access at London Heathrow Terminal 2

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2. 

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

Sanitizing the aircraft before every flight

State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits

Bombardier Celebrates 25th Anniversary of Germany’s First Automatic People Mover System

  • INNOVIA APM vehicles carry twelve million passengers annually at Frankfurt am Main Airport – with almost 100 percent reliability
  • The system’s 25-year anniversary corresponds with Fraport’s opening of Terminal 2
Bombardier’s Frankfurt team celebrating the 25th anniversary of successfully operating and maintaining the INNOVIA APM fleet at Frankfurt Airport.

Today, global mobility solution provider Bombardier Transportation celebrates 25 years of fully automatic BOMBARDIER INNOVIA APM 100 people mover system’s operation at Frankfurt am Main Airport. The system and Fraport’s Terminal 2 opened on the same day 25 years ago. Since 1994, Germany’s first elevated passenger transport system called the SkyLine, has connected Terminals 1 and 2. With an average reliability of 99.83 percent, twelve million passengers and guests per year safely and comfortably arrive at their destinations in the terminals – around the clock.

“We’d like to congratulate our customer on this quarter century anniversary. We have a very successful and long-standing partnership with Fraport, which marks our joint success in moving millions of travelers between terminals at the Frankfurt Airport,” said Michael Fohrer, Head of Bombardier Transportation Germany.

“Fraport benefits from a high-performing turnkey transit system, which was not only manufactured by Bombardier, but also operated and maintained. I am grateful to all our committed and competent employees, without them this milestone would not have been possible,” emphasized Alexander Ketterl, Head of Sales and Delivery German cities at Bombardier Transportation.

Volker Maul, Head of the Bombardier team at Frankfurt Airport, can look back on the people mover system’s 25 years of service. “The excellent cooperation within our team and with our customer built the foundation for the system’s near 100 percent reliability. Bombardier’s operations and maintenance program is carefully designed to optimize system performance and ensure potential problems are identified and resolved before the service’s efficiency is compromised,” he explained.

Fraport’s fleet of 18 INNOVIA vehicles transport around thirty-five thousand passengers daily, on the 3.8 km route between departure terminals. During peak times, the trains depart every 90 seconds with each wagon carrying up to 60 passengers and their luggage.

In 1994, Fraport was the first German customer to invest in Bombardier’s driverless system, installed with the proven BOMBARDIER CITYFLO 550 signaling system. CITYFLO delivers the highest levels of safety while meeting customer demand for flexible, high-performance and cost-effective solutions. More than 30 Bombardier people mover systems are in successful operation worldwide, including urban areas such as Guangzhou and airports in London, Rome, Madrid, Phoenix, Dubai and Tampa among other cities.