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Delta Airlines Resumes New York-JFK to São Paulo flights

Delta will resume flights between John F. Kennedy International Airport in New York and Guarulhos International Airport in São Paulo beginning Feb. 12, 2021. The route will operate four times per week with Boeing 767-400 aircraft featuring the latest Delta OneDelta Premium SelectDelta Comfort+ and Main Cabin service. Flights will depart from Terminal 4 at JFK and Terminal 3 in São Paulo, where Delta and its partners offer easy and convenient access to Delta Sky Clubs or partner lounges. The route also complements Delta’s daily service between its Atlanta hub and São Paulo, providing significant connection opportunities through two of Delta’s major hubs.

Delta has added more than 100 layers of protection through its Delta CareStandard, and has extended middle seat blocking through April 30, 2021 – the only U.S. airline to do so. To make the travel planning experience easier, Delta has created an interactive travel map to help customers understand where Delta flies and the latest travel requirements or restrictions at their destination, including more information on the U.S. Centers for Disease Control requirement that customers entering or transiting the U.S. present a negative COVID-19 test result.

Even as Delta has doubled down on its investment in safety and cleanliness, it also continues to invest in offering a superior customer experience and award-winning hospitality, including refreshing more than 300 new in-flight entertainment options and recently announced plans to bring high-speed Wi-Fi on board this year.

Transport of essential goods and services

During the COVID-19 pandemic, Delta Cargo kept the supply chain flowing with cargo-only flights. With the return of service more widely to the Brazilian market, the company’s flights will also offer larger cargo capacity – allowing Delta Cargo’s customers to transport essential goods, perishable products and supplies between Brazil and the U.S.

The cargo division also supports the delivery of vaccines in the U.S. and, since December, has been distributing shipments of COVID-19 vaccines as part of the global effort to combat the pandemic.

Detailed information on how to book a vaccine shipment is obtained from Delta Cargo’s Pharma Desk, which can be contacted by e-mail at DeltaCargoPharma@delta.com or by phone at +1 (800) 352-2746 (valid for calls originating in the U.S.). In addition, the Cargo Charters team can help with this Charter request form or by email at DeltaCargoCharters@delta.com. Additional information about Delta Cargo is available at deltacargo.com.

Delta’s flight schedule remains subject to change due to the evolving nature of COVID-19, customer demand and government travel regulations. For more information on Delta’s response to the COVID-19 pandemic, visit delta.com.

Delta schedule for New York (JFK) – São Paulo (GRU) flights*

Flight #Departure Arrival Days of the week 
DL 471JFK: 9:35 p.m.GRU: 9:40 a.m.+1Mon, Wed, Fri and Sun
DL 472GRU: 9:15 p.m. JFK: 5:20 a.m.+1 Mon, Tue, Thu, Sat

*The first flight from GRU departs on Feb. 13.

Emirates and Flydubai Reactivate Partnership for Seamless Travel

Emirates and flydubai have announced that customers of both airlines can once again access a wider range of travel options around the world, connecting seamlessly and safely through Dubai.

Following the progressive resumption of passenger flights to global destinations, the two Dubai-based airlines have revived their successful and strategic partnership to offer customers increased connectivity, convenience and travel flexibility. Emirates customers can now travel on codeshare flights to over 30 destinations on flydubai, while flydubai customers have over 70 destinations they can travel to on Emirates. Some of the favourite flydubai destinations for Emirates passengers include: Belgrade, Bucharest, Kyiv, Sofia and Zanzibar.

Commenting on the renewal of the partnership, Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are delighted to announce that our customers can once again take advantage of the complementary strengths of Emirates and flydubai to access an enhanced network of cities on a single ticket and integrated loyalty programme, enjoy a safe, smooth and stress-free transfer experience through Dubai and have their baggage checked through to their final destination.

Hamad Obaidalla, Chief Commercial Officer at flydubai said: “We are confident that the demand for travel will continue to increase as more countries gradually start to lift restrictions on international travel. flydubai has restarted operations to 32 points around the network since June and we expect the number to steadily grow over the next few months. Dubai has put strong health and safety protocols in place which has encouraged well informed passengers to travel, whether for business, leisure or to reunite with their loved ones.

Emirates and flydubai will offer travel experiences reflecting their individual brands while keeping the health and safety of customers and employees on the ground and in air as their top priority. The two airlines have each implemented extensive safety measures to combat COVID-19 at every step of the customer’s journey including enhanced sanitisation of all touchpoints and advanced HEPA filters fitted in aircraft cabins to eliminate dust, allergens and germs from the cabin air.

Customers transiting through Dubai go through thermal screening at the airport. Transfer desks at Dubai airport have been fitted with protective anti-microbial screens and airport staff dressed in personal protective equipment (PPE) are available to provide additional assistance. Several of flydubai’s flights to destinations in Africa, Central Asia and Europe operate from Terminal 3 of Dubai International Airport, facilitating seamless connections to passengers travelling on Emirates’ flights to and from Dubai.

Delta Offers Lounge Access at London Heathrow Terminal 2

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2. 

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

Sanitizing the aircraft before every flight

State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits