Tag: Vacations

Southwest Airlines Announces Myrtle Beach, Eugene, and Bellingham 2021 Service Plans

March 8, 2021 / WIL BALDWIN

Southwest Airlines Company (NYSE: LUV) today announced an intention to bring the flexibility and value of Southwest Airlines® to three more new airports in 2021. Southwest Airlines Chairman and CEO Gary Kelly today is sharing the following message with the Employees of Southwest:

I’m pleased to share with you all that today we’re announcing our intention to serve three more destinations and continue our focus on putting our aircraft to work to pursue more Customers and much-needed revenue.

And the destinations are (drum roll!) Myrtle Beach, South Carolina; Eugene, Oregon; and Bellingham, Washington—three very different and appealing locations to both serve our existing Customers and places where we feel Southwest can make a real difference for local travelers.

We’re looking to start Myrtle Beach service in time for summer vacations and we expect our arrival to appeal to travelers who currently drive to this very popular coastal area in the Southeast. ‘Golf bags fly free’* should be very popular for Myrtle Beach service!

Eugene is about two hours south of Portland, and it’s ripe for the Southwest Effect, our Hospitality, and our flexible policies, with no hidden fees, and low fares.

Southwest service in Bellingham positions us just south of metro Vancouver, British Columbia. Following the reopening of the Canadian border, we expect a return of the value-minded travelers who already drive to this alternative airport to escape high fares and taxes—and that’s very, very typical for Southwest destinations. Southwest provides a great value for them.

Service to both Eugene and Bellingham is something we’ve anticipated in the second half of the year.

That makes 17 new airports that either we have opened or announced since the pandemic began. And for those that have commenced service, they’re performing very well. In fact, we just shared with the airports serving Steamboat Springs and Telluride that we’re extending our service beyond the winter season to continue serving both through the summer of 2021.

Colorado Springs, Savannah, and our Long Beach service to Hawaii all start-up this coming Thursday.

That’s a lot of work, a lot of new destinations, and a lot of options for our Customers and so I want to thank all of the Teams that have a hand in continuing to grow the Heart of Southwest while better positioning us to capture more Customers as the travel demand rebounds.

*Golf bags fly free as one of two checked pieces of baggage offered to every Southwest Customer (weight and size limitations apply)

American Airlines Thanks Frequent Fliers with Extended Elite Status and Other Rewards

April 14, 2020 / WIL BALDWIN

American Airlines is recognizing the loyalty of AAdvantage® members by extending their elite status amid reduced travel related to the coronavirus (COVID-19). Changes include:

Extending elite status for AAdvantage members until Jan. 31, 2022.
Reducing elite status qualifications for 2020.
Extending Admirals Club® memberships purchased from American for 6 months.*
Introducing up to $400 special credits for future travel on American Airlines Vacations packages for elite members.**
Every dollar spent on an eligible AAdvantage co-branded credit card through the end of 2020 will count for one mile toward Million Miler℠ status.
Award reinstatement fees waived for travel through September 2020.

“We are grateful to our AAdvantage members and want to show them that loyalty is a two-way street,” said Bridget Blaise-Shamai, Vice President of Customer Loyalty & Insights and President of the AAdvantage program. “When people are ready to fly again, we will be there to help them reconnect with loved ones, friends and colleagues.”

Extended AAdvantage elite status

AAdvantage members will automatically receive an extension of their current elite status through Jan. 31, 2022. These updates will be reflected in member accounts in a few weeks.

Admirals Club membership extension

Admirals Club memberships and One-Day Passes purchased from the airline will be automatically extended for 6 months beyond their expiration date as part of American’s effort to care for customers.*

American Airlines Vacations credit

Elite members will also receive a special credit up to $400 to use toward an American Airlines Vacations package, giving customers something to look forward to when travel resumes. Customers can receive the credit when they call American Airlines Vacations to book a trip. Members can learn more by visiting aa.com.**

Making it easier to earn elite status

Lowered elite qualification requirements

The airline has lowered AAdvantage elite qualification requirements for all of 2020. AAdvantage members will achieve status more easily during the current elite qualifying year through lower Elite Qualifying Dollar (EQD), Elite Qualifying Mile (EQM) and Elite Qualifying Segment (EQS) requirements.

Reduced qualifications for Executive Platinum rewards

Members who qualify for Executive Platinum status previously received a choice of one reward upon reaching 150,000, 200,000 and 250,000 EQMs. Lowered EQM requirements in 2020 will now make these rewards more attainable.

The above changes will take effect by May 15, 2020.

$1 spent on eligible AAdvantage credit cards equals 1 mile toward Million Miler status

For all Citi®/AAdvantage and AAdvantage Aviator® products, as well as select AAdvantage credit cards outside of the United States, every dollar spent on net purchases that post to your AAdvantage account between May and December 2020 will count as one mile toward Million Miler status.

Making travel more flexible

Waived award reinstatement fees for travel

The airline is also giving members more flexibility with waived reinstatement and change charges for awards booked by May 31, 2020 for travel through September 30, 2020.

Award travel ticketed on or after June 1, 2020 will include free changes if made at least 60 days in advance. A new variable fee structure based on elite status and days before departure will apply to any changes made fewer than 60 days in advance:

More information about these updates is available on aa.com. Customers and AAdvantage members with questions about other actions regarding COVID-19 should visit www.aa.com/coronavirus.

*The membership extension applies to all active members as of March 1, 2020. New annual Admirals Club memberships purchased between March 1 and May 31, 2020 will also be extended for 6 months beyond the normal 12 months. For Admirals Club One-Day Passes, the extension applies to any unused passes with an expiration date between March 1, 2020 and May 31, 2021.

**Terms and conditions apply. Note only U.S. point of origin bookings.

Delta Extends Medallion Status, Club Memberships, and More for SkyMiles Members

April 6, 2020 / WIL BALDWIN

Medallion Members will be able to enjoy their current Status through 2021
Other program and card benefits will be extended between six months and one year

Delta SkyMiles Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020. The 12-month Status extension is part of Delta’s work to offer greater flexibility as coronavirus impacts travel plans, so customers can rest assured their Status will be there when they’re ready to fly.

“On behalf of all of us at Delta, I want to thank our customers for your continued loyalty during these unprecedented times. While our focus is on keeping customers and employees safe and healthy today and always, you are a part of the Delta family and we know how important these benefits are to you,” said Sandeep Dube, Delta’s Senior Vice President – Customer Engagement and Loyalty, and CEO of Delta Vacations. “That’s why as coronavirus continues to dramatically impact travel across the globe, you don’t have to worry about your benefits – they’ll be extended so you can enjoy them when you are ready to travel again.”

The following updates will happen automatically over the coming weeks, with no action needed from customers.

Medallion Members:
- All Medallion Status for 2020 will be automatically extended for the 2021 Medallion Year.
- All Medallion Qualification Miles (MQMs) from 2020 are being rolled over to 2021 to qualify for 2022 Medallion Status.
Delta Sky Club Individual and Executive memberships with an expiration of March 1, 2020, or later will receive six additional months of Delta Sky Club access beyond their expiration date.
Delta SkyMiles American Express Card Members:
- If you have one of the following in your SkyMiles profile “My Wallet” that is valid now or has expired since March 1, 2020, we are extending the expiration dates to give you additional time to enjoy your benefits:
  - Delta SkyMiles Gold Card Members with a $100 Delta flight credit will get a six-month extension beyond their current expiration date.
  - Delta SkyMiles Platinum Card Members with Companion Certificates with an original expiration date between March 1 and June 30, 2020, can use them when they book and fly by Dec. 31, 2020, and those that expire between July 1, 2020, and April 1, 2021, will receive an additional six months beyond the current expiration date.
  - Delta SkyMiles Reserve Card Members with Companion Certificates with an original expiration date between March 1 and June 30, 2020, can use them when they book and fly by Dec. 31, 2020, and those that expire between July 1, 2020, and April 1, 2021, will receive an additional six months beyond the current expiration date.
  - Delta SkyMiles Reserve Card Members will also get a six-month extension to use their Delta Sky Club One-Time Guest Passes beyond their current expiration date.
SkyMiles Members:
- If you have one of the following in your SkyMiles profile “My Wallet” that is valid now or has expired since March 1, 2020, we are extending the expiration dates to give you additional time to enjoy your benefits:
  - Upgrade Certificates or $200 Travel Vouchers with an original expiration date between March 1 and June 30, 2020, are extended – now, they can be booked and flown by Dec. 31, 2020. And, SkyMiles Members with Upgrade Certificates or $200 Travel Vouchers that expire after June 30, 2020, will receive an additional six months beyond the current expiration date.
  - SkyMiles Select members will receive a six-month extension to the Priority Boarding benefit and any unused drink vouchers.

“We are continuously monitoring how coronavirus impacts travel and will make additional adjustments to support our customers’ needs as the pandemic evolves,” said Dube.

SkyMiles Members enrolled in a challenge or promotion to earn Medallion Status, such as the Status Match Challenge, Reclaim My Status or a promotion offered through their employer, can restart that promotion when they are ready to travel again. Those Members will receive next steps from Delta in the coming weeks.

Even more details can be found on Delta.com.