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Tag: values

Boeing Responds to FAA Approval Resuming 737 MAX Operations

November 21, 2020 /

The U.S. Federal Aviation Administration (FAA) today rescinded the order that halted commercial operations of Boeing (NYSE: BA) 737-8’s and 737-9’s. The move will allow airlines that are under the FAA’s jurisdiction, including those in the U.S., to take the steps necessary to resume service and Boeing to begin making deliveries.

“We will never forget the lives lost in the two tragic accidents that led to the decision to suspend operations,” said David Calhoun, chief executive officer of The Boeing Company. “These events and the lessons we have learned as a result have reshaped our company and further focused our attention on our core values of safety, quality and integrity.”

Throughout the past 20 months, Boeing has worked closely with airlines, providing them with detailed recommendations regarding long-term storage and ensuring their input was part of the effort to safely return the airplanes to service.

An Airworthiness Directive issued by the FAA spells out the requirements that must be met before U.S. carriers can resume service, including installing software enhancements, completing wire separation modifications, conducting pilot training and accomplishing thorough de-preservation activities that will ensure the airplanes are ready for service.

“The FAA’s directive is an important milestone,” said Stan Deal, president and chief executive officer of Boeing Commercial Airplanes. “We will continue to work with regulators around the world and our customers to return the airplane back into service worldwide.”

In addition to changes made to the airplane and pilot training, Boeing has taken three important steps to strengthen its focus on safety and quality.

  1. Organizational Alignment: More than 50,000 engineers have been brought together in a single organization that includes a new Product & Services Safety unit, unifying safety responsibilities across the company. 
  2. Cultural Focus: Engineers have been further empowered to improve safety and quality. The company is identifying, diagnosing and resolving issues with a higher level of transparency and immediacy. 
  3. Process Enhancements: By adopting next-generation design processes, the company is enabling greater levels of first-time quality.
Etihad 777 flight

Delta Air Lines Wins Record 10th Business Travel News Award

November 16, 2020 /

For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.

The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to distribution. This year, the survey also asked participants to rank how well each airline responded to the COVID-19 pandemic, including overall response, effective communication and flexibility. Delta earned its top marks for pandemic response, customer service and communication, while also improving its score substantively in all other categories. Again this year, Delta led in all categories, and is the only airline to sweep all categories for seven consecutive years.

Delta is the only airline in survey history to win 10 consecutive times, thanks to its industry-leading employees.

“It’s always an honor to earn our customers’ trust and respect, but to receive this award in 2020 – when the stakes have never been higher – is incredibly gratifying,” said Delta CEO Ed Bastian. “In the face of historic challenges, we’ve stayed true to Delta values and have put our employees and our customers first. This recognition tells us we’re on the right path, and I could not be more thankful or more proud of the Delta team.”

Delta’s actions in 2020, including many steps we’ve taken to respond to the COVID-19 crisis, have been guided by the airline’s “listen, act, listen” approach, which includes hearing customer feedback, taking action and then listening to make sure we got it right.

Based on survey feedback, some of the actions Delta customers have most valued in 2020 include:

– Blocking middle seats through Jan. 6, 2021 to provide space for safer travel

– Unparalleled service from Delta’s corporate sales team and employees throughout operation

– Providing constant communication to corporate customers, including personalized airport tours and Corporate Customer Town Halls so attendees could hear directly from Delta leaders and partner medical experts

– Rigorous mask compliance and more than 100 layers of safety via the Delta CareStandard

– Flexibility, from offering industry-leading flexibility to plan, re-book and travel to eliminating change fees to being the first airline to extend Medallion status and offer extensions for Delta Sky Club Memberships

Business Travel News is the leading global source of business travel information and intelligence, reaching more than 44,000 corporate executives who are responsible for setting travel policy, managing and buying business travel/meetings for their companies.

Dassault Aviation Opens its New Online Shop “The Store”

March 10, 2020 /

Dassault Aviation has opened its new online shop: “The Store”.

This upgraded store, featuring an innovative design, allows aviation buffs in just a few clicks to purchase outstanding items reflecting the image and values of the Dassault Aviation brand. You will find a whole range of dedicated and exclusive products: the famous ‘Remove Before Flight’ keyrings, patches, apparel, airplane models …

This completely new line of articles has been specially designed and produced to Dassault Aviation specifications.

You can check it out at: www.thestore-dassault-aviation.com

ATR appoints Eric Segura as SVP Procurement & Supply Chain

October 31, 2019 /

Toulouse, 29 October 2019 – Eric Segura, 55, has been nominated SVP Procurement and Supply Chain of ATR, the world number one regional aircraft manufacturer. Starting 1 November 2019, Eric will be reporting to the CEO, Stefano Bortoli and joins the ATR Executive Committee. Eric will be succeeding David Brigante, who was nominated SVP Programmes and Customer Services earlier in the year.

With more than 30 years in key positions within the Airbus group, Eric brings additional, comprehensive knowledge of the global aviation ecosystem to ATR.

Stefano Bortoli, ATR CEO stated: “We are very proud to have Eric joining the ATR team. His in-depth industry knowledge and strong expertise in procurement and the supply chain combined with a leadership style that fits the agile ATR culture and values, will help us put in place ATR’s strategy of continuous product improvement and innovation and contribute to preparing the future”.

Eric commented: “I am excited to have joined a company which is both a global leader and “into life”, connecting millions of people in all places around the world in a responsible and efficient way. In my new role I look forward to extend the purpose of ATR to the wider partner network and build an exciting future for the ATR turboprop.”

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