Rex Airlines has been recognised as having the South Pacific’s Best Cabin Service in the 2024 Airline Passenger Experience Association (APEX) Awards. The award was presented in Singapore last night where Rex’s Executive Chairman, Lim Kim Hai, accepted it on behalf of the airline.
The award ceremony was part of the FTE APEX Asia Expo, the air transport industry’s largest passenger experience and business performance event. APEX said nearly one million flights were anonymously rated by passengers across more than 600 airlines from around the world using a five-star scale.
Rex is Australia’s largest independent regional and domestic airline operating a fleet of 58 Saab 340 and 9 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator), the Australian Airline Pilot Academy with campuses in Wagga Wagga and Ballarat, and propeller maintenance organisation, Australian Aerospace Propeller Maintenance. Rex is also a 50% shareholder of National Jet Express (NJE), a premier Fly-In-Fly-Out (FIFO), charter and freight operator.
Rex today announced all frontline staff on duty have now been fully vaccinated against COVID- 19, the first airline in Australia to reach this milestone. The several hundred vaccinated staff include pilots, flight attendants, customer service officers at airports and all other workers across the Rex domestic and regional networks who may need to interact with passengers face-to-face.
Company-wide, 93 percent of all Rex staff have either been double vaccinated or received their first dose.
Rex reopens its domestic network on November 15 with the resumption of flights from Melbourne to Sydney and Canberra. Melbourne – Adelaide flights restart on November 26, while flights to the Gold Coast from Sydney and Melbourne begin on December 17.
The airline’s unique Refund Guarantee Policy also protects the financial health of passengers from any COVID-related disruptions.
Rex is Australia’s largest independent regional and domestic airline operating a fleet of 60 Saab 340 and six Boeing 737-800NG aircraft to 61 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.
Rex Airlines marks another major milestone tomorrow, as the first of its Boeing 737-800NGs lands in Sydney in full Rex livery (airline colours). The aircraft arrived in Brisbane today just after 7:30pm on a transit stop after its major scheduled check overseas. The aircraft is due to touch down in Sydney at 8:30am on Christmas Eve.
Planespotters will be in for a treat as they finally get to see Rex’s official livery on its Boeing 737 in the Sydney skies.
Rex has leased six Boeing 737-800NG aircraft in readiness for its inaugural service from Melbourne to Sydney commencing 1 March 2021.
Brisbane will be added to Rex’s capital city network after Easter.
Rex’s Deputy Chairman the Hon John Sharp AM said, “The livery of Australia’s favourite Regional Airline is now emblazoned on a 737, ready for take-off. It’s a historic moment.”
“Our second 737 is currently being painted by Douglas Aerospace at one of the country’s finest aircraft paint facilities in Wagga Wagga. The remaining four 737s are undergoing scheduled checks and will be brought in-country over the next 3 months.”
“With Rex’s entry into the domestic market, passengers are no longer forced to choose between cheap fares that come with limited service and reliable service with premium fares. Rex is bringing its renowned country hospitality to the capital city market, offering twice the value at half the cost. This is the shake-up Australia’s domestic aviation sector has been crying out for and it could not have come at a better time, as Australia struggles to recover from the worst pandemic in the last century.”
To celebrate its launch, Rex is offering 100,000 special $79 fares between Melbourne and Sydney on sale now at rex.com.au.
Rex is Australia’s largest independent regional and domestic airline operating a fleet of 60 Saab340 aircraft (pre-COVID) on 1,500 weekly flights to 59 destinations throughout all states in Australia. Rex will begin its domestic services with six 737-800NGs in March 2021. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.
Qantas has today announced a major expansion to its regional network, adding seven new routes across New South Wales, South Australia and Victoria, in response to customer demand.
The announcement means Qantas will be flying to five more destinations across Australia than it was pre-COVID (up from 57 to 62). The airline also today begins flying direct from Sydney to Merimbula on the New South Wales Sapphire Coast for the first time.
NEW ROUTES
Route
Start date
Frequency (return flights per week)
Sydney – Griffith
1 Feb 2021
Daily
Melbourne – Newcastle
1 Feb 2021
Twelve
Melbourne – Merimbula
1 Feb 2021
Four
Melbourne – Mount Gambier
28 March 2021
Five
Melbourne – Wagga Wagga
28 March 2021
Four
Melbourne – Albury
28 March 2021
Four
Adelaide – Mount Gambier
28 March 2021
Five
Qantas is offering special fares for flights on the new routes from $125 one-way, available at qantas.com or through Travel Agents, until 20 December 2020, unless sold out prior.
The flights will largely be operated by the airline’s 50-seat Q300 turboprop aircraft, with upgraded cabin interiors, adding more than 320,000 seats to these regional destinations each year.
Qantas has already introduced a number of initiatives to encourage customers to book with greater flexibility, as well as to improve safety and peace-of-mind when travelling domestically through its Fly Well program.
ADDITIONAL FLIGHTS
– Melbourne-Gold Coast weekly flights will double – from daily to twice daily – from April 2021 with the new schedule to cater for both corporate and leisure travellers.
– Sydney-Orange flights will increase from three days per week to daily from February 2021.
– Melbourne-Launceston flights will be upgraded from a Q400 aircraft to a larger Boeing 717, adding more than 400 seats on the route each week.
– A number of seasonal routes originally scheduled for the summer have been extended to operate year-round, including Perth-Hobart, Canberra-Hobart, Sydney-Merimbula and Brisbane-Port Macquarie.
QantasLink CEO John Gissing said these new routes were a great opportunity for travellers to explore the best of regional Australia.
“As the national carrier, we have an important role to play in driving tourism and supporting the industry’s recovery,” said Mr Gissing.
“Before COVID, more than 11 million Australians travelled overseas each year, so these flights will help convert some of these international trips into domestic holidays instead.
“We know there is significant pent up demand for travel. These new flights will help more Australians explore some of the incredible places in their own backyard and drive tourism, which is so vital to the local economies of regional areas.
“We’ll be promoting these new flights to millions of our frequent flyers across the country in the lead up to the flights commencing next year.
“We’re also pleased to be able to offer locals more choice and competitive fares on these routes, most of which have been monopolies for years.”
Since domestic border restrictions started to ease in July, Qantas has announced or commenced flying on 13 new routes across Australia. Today’s announcement brings that number to 20.
Qantas has been progressively “waking up” its domestic and regional aircraft to support this new flying, with the vast majority of the airline’s regional fleet expected to be operational by early 2021.
“All our aircraft carry fixed costs, regardless of whether they’re grounded or not. We’d rather get as many aircraft back in the air as we can because it’s better for our business, our customers and gets more of our people back to work,” added Mr Gissing.
Qantas flights continue to have complimentary baggage and food and drink included with every seat. The airline has now opened 30 of its 35 domestic and regional lounges across its network.
Today is the last day to register for Qantas’ Status Fast Track initiative that has seen thousands of members from other airlines switching to Qantas Frequent Flyer to take advantage of the national carrier’s extensive lounge and flying network.
Qantas is also offering customers the opportunity to join its Frequent Flyer program for free until 31 January 2021 via qantas.com/freejoin. Travellers will be able to earn Qantas Points and Status Credits on the new routes as well as using their points to book flights.
