Dallas, Texas – Southwest Airlines Company (NYSE: LUV) today announced five enhancements to the award-winning Rapid Rewards®1 program. The enhancements reward the airline’s loyal Members by making it easier for Customers to earn tier status; awarding A-List Preferred Members with up to two complimentary premium drinks; and allowing Customers to pay for Southwest® flights using a combination of cash and Rapid Rewards® points.
Earn A-List Status Faster: Starting Jan. 1, 2024, Southwest Rapid Rewards™ Members only need to fly 20 one-way qualifying flights2 (previously 25) or earn 35,000 tier qualifying points3 to reach A-List status.
Earn A-List Preferred Status Faster: Starting Jan. 1, 2024, Rapid Rewards Members only need to fly 40 one-way qualifying flights2 (previously 50) or earn 70,000 tier qualifying points3 to earn A-List Preferred status.
Earn Tier Qualifying Points Faster with Southwest Rapid Rewards™ Credit Cards from Chase: Starting Jan. 1, 2024, Rapid Rewards Credit Cardmembers will receive 1,500 tier qualifying points for every $5,000 spent4 (previously $10,000) on purchases using their Rapid Rewards Premier, Premier Business, Priority, or Performance Business Credit Cards from Chase.
New Perk Alert—Complimentary Premium Drinks for A-List Preferred Status: Starting Nov. 6, 2023, A-List Preferred Members can receive up to two complimentary premium drinks per flight, added directly to their mobile boarding passes.5
Redeem with Cash + Points: Starting in spring of 2024, Rapid Rewards Members will have the option to pay for their flight with a combination of cash and points, starting with as few as 1,000 points.6
Montreal, Quebec, Canada, August 1, 2023, CNW – Air Canada (Toronto: AC) today announced the expansion of its award-winning in-flight entertainment with the addition of exclusive Apple TV+ original programming beginning Aug. 1, 2023. The partnership marks Air Canada’s latest investment in the customer experience, adding critically acclaimed original programs including Ted Lasso, Bad Sisters, Severance, Foundation and many more for its global customers.
Earlier this year, Air Canada was recognized by Global Traveler as Best Airline for Onboard Entertainment for the fifth consecutive year, and by the Airline Passenger Experience Association (APEX) with the Passenger Choice Award for Best Entertainment in North America. With 420+ movies, 1,000+ TV episodes, 130+ music albums, podcasts and more, customers can enjoy the best programming from boarding to landing. All content onboard Air Canada’s inflight entertainment equipped aircraft is complimentary for all customers.
Air Canada’s partnership with Apple follows the airline’s recent collaboration with Mattel which brings more family fun with some of the most popular kids’ shorts.
In May, Air Canada and Bell began offering free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada’s fleet, including Air Canada Rouge and Air Canada Express flights. Customers can send and receive text-based messages via onboard Wi-Fi using popular messaging apps including Apple’s iMessage, Meta’s WhatsApp and Messenger, Rakuten’s Viber, and Messages by Google.
Last November, Air Canada became the only Canadian carrier to offer live Canadian TV featuring English and French channels, giving customers the ability to cheer on their favourite sports teams by watching global sporting events in real time, as well as live news onboard equipped flights.
New York, July 24, 2023, (BUSINESS WIRE) – JetBlue (NASDAQ: JBLU) today announced the appointment of Susan Pfingstler to vice president, JetBlue University. In this role, Pfingstler will oversee the carrier’s award-winning training programs and facilities. She will report to Warren Christie, JetBlue’s head of safety, security, fleet operations and JetBlue University.
From locations in Orlando, New York and Salt Lake City, JetBlue University offers new hire and recurrent training for JetBlue’s airports, customer support (reservations), flight operations, inflight, system operations, and technical operations (maintenance) crewmembers, as well as pilot training services for a variety of other airlines around the world.
Pfingstler comes to JetBlue from United Airlines where she served as the managing director, network operations, air traffic control strategy. Previously, she held positions with the Federal Aviation Administration, the International Air Transport Association, and the Port Authority of New York & New Jersey. She spent the first decade of her career as a New York City-based pilot in both the corporate and Part 121 airline arenas.
Pfingstler holds a bachelor’s degree in professional aeronautics from Embry-Riddle Aeronautical University. She is a Board Member of NASA’s Advisory Council Aeronautics Committee and Fellow of the Royal Aeronautical Society.
National Jet Express (NJE), a Rex Group company, has today firmed up its bold ambition to expand its footprint in the Queensland charter and mining market. NJE today took passengers to the skies for the first time in Queensland, with flight NC344 departing Brisbane at 0700 local time for Moranbah. This comes after NJE was successful in winning a contract to provide air services for BHP Mitsubishi Alliance (BMA).
Porter Airlines has unveiled plans to extend its award-winning service to destinations throughout North America with a firm order for 30 Embraer E195-E2 jets, with purchase rights for a further 50 aircraft. The deal will be included in Embraer’s second quarter backlog, and is worth USD5.82 billion, at list price with all options exercised. First revealed in May 2021, this announcement adds the purchase rights and the customer name, which had been undisclosed.
Porter Airlines will be the North American launch customer for Embraer’s newest family of jets, the E2. Porter’s investment is set to disrupt the Canadian aviation landscape; enhancing competition, elevating passenger service levels and creating as many as 6,000 new jobs. Porter intends to deploy the E195-E2s to popular business and leisure destinations throughout Canada, the United States, Mexico and the Caribbean, from Ottawa, Montreal, Halifax and Toronto Pearson International Airport.
Porter’s first delivery and entry into service is scheduled starting in the second half of 2022. The option to convert purchase rights to the E190-E2s is included in the agreement. This would provide greater flexibility to introduce non-stop service in markets with fewer passengers, and to add frequencies on higher demand routes.
The E195-E2 accommodates between 120 and 146 passengers. Configuration plans for Porter’s E2s will be revealed in due course.
Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2.
Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.
Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.
“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”
In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.
Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.
As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.
Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:
– Sanitizing the aircraft before every flight
– State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).
– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another
– Temporarily streamlining onboard food and beverage service to reduce touchpoints
– Providing supplies directly to customers when available, including hand sanitizers in wellness kits
New promotions reward loyal guests with quicker ways to earn elite status and more miles
Starting today, Alaska Airlines customers and members of the award-winning Mileage Plan have three new promotions to enjoy. In addition to guaranteeing 2020 elite status through 2021, the airline is extending a 50% bonus of elite qualifying miles for flights taken through the end of the year. Plus, for the first time ever, Alaska Airlines Visa® cardholders can use their card to earn elite qualifying miles, and consumer cardholders can earn double miles for qualifying restaurant purchases.
“We are thankful to our loyal guests for their support during this unprecedented time,” said Ryan Butz, Alaska’s managing director of loyalty. “In addition to continuing to offer flexibility and assurance when booking flights, members can now earn miles and status when using our Alaska Airlines Visa credit card. We look forward to seeing our guests onboard when the time is right and hope this promotion can aid local restaurants and economies.”
50% Bonus of Elite Qualifying Miles – Limited Time Offer
For all flights completed June 1 through Dec. 31, 2020, Alaska Airlines Mileage Plan members will receive a 50% bonus of elite qualifying miles to help earn higher elite status more quickly. (*Registration isn’t required for this special, limited time offer.)
Alaska Airlines Visa Cardholders – First Time Limited Time Offers
Earn toward status while you spend. Cardholders can earn 2,500 elite qualifying miles for every $5,000 spent on purchases with an Alaska Airlines consumer or business Visa card from June 1 through Sept. 30, 2020, up to a maximum of 10,000 elite qualifying miles per cardholder.
Want to support your favorite local restaurants? Alaska Visa consumer cardholders can earn two miles for every dollar spent, up to $1,500, at restaurants and take-out, including delivery services from June 1 through July 31, 2020.
Alaska’s Mileage Plan features 16 global partners, which fly to more than 800 destinations around the world.
Alaska Airlines and its regional partners serve more than 115 destinations across the United States and North America, providing essential air service for our guests along with moving crucial cargo shipments, such as food, medicine, mail and e-commerce deliveries. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for low fares, award-winning customer service and sustainability efforts. With Alaska and its Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide.
Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).
Hilton’s new elevated yet approachable brand is off to the races, breaking ground in Louisville, Kentucky less than 60 days after its launch
MCLEAN, Va. – Hilton (NYSE: HLT) today announced the start of construction of its very first Tempo by Hilton property, hosting a groundbreaking ceremony in Louisville, Kentucky’s trendy NuLu neighborhood. The 130-key, six-story hotel is located at 710 East Jefferson Street and is co-owned by First Hospitality and Weyland Ventures. This inaugural Tempo by Hilton property is slated to open in time for the 2021 Kentucky Derby.
Breaking ground less than eight weeks from the Tempo by Hilton brand launch, this milestone marks one of the shortest time periods from brand announcement to groundbreaking in Hilton history. Additionally, the brand continues to exhibit robust deal momentum, with more than 30 confirmed deals in cities including New York, Maui, Boston and Washington D.C., as well as an additional 40 deals in various stages of development.
“We’ve seen an incredible response from owners who are excited about Tempo by Hilton, and we are working together with them to bring this new offering to market in record time,” said Phil Cordell, SVP and global head of new brand development, Hilton. “The brand delivers a unique blend of elevated yet within reach offerings that have been specifically developed to appeal to the burgeoning class of modern achievers, and we believe that the NuLu neighborhood is exactly the kind of place where Tempo by Hilton will not only fit in but thrive.”
In line with the brand’s commitment to localized touches in each property, this first Tempo by Hilton groundbreaking saw brand representatives and local dignitaries gather for an exciting event that included nods to the historic Kentucky Derby with details such as a burst of rose petals that evoked the famous race also known as the “Run for the Roses”. The ceremonial groundbreaking was symbolized by the staking of a Tempo by Hilton flag into the property site ground.
“We are excited to be the first city in the world to welcome the Tempo by Hilton brand,” said Louisville Mayor Greg Fischer. “Our city’s economy is booming, with more than $15 billion in investment since 2014, more than 1,200 hotel rooms added in the past 18 months, and an additional 1,100 hotel rooms under construction. The Tempo by Hilton will add to that great economic vitality.”
Once open, the new Tempo by Hilton Louisville NuLu will offer a rooftop bar, allowing patrons to sip in style as they take in the surrounding skyline. The property will provide guestrooms that have been designed as welcoming treats with the brand’s signature Power Up and Power Down collections to assist guests with getting energized for the day or winding down for the night, as well as inviting public spaces, including flexible meeting space, a state-of-the-art fitness center, and surprising, uplifting artistic touches.
“As part of the next generation leading First Hospitality, a long-time Hilton partner, I’m beyond proud that we are breaking ground on the very first hotel of this next-generation brand,” said Sam Schwartz, VP of Asset Management for First Hospitality. “We couldn’t be more excited for this property to be going up in NuLu, a neighborhood known for its rich arts and culinary scenes.”
Thoughtfully designed with the modern achiever in mind, the new Tempo by Hilton Louisville NuLu will also provide complimentary coffee and tea via the in-lobby Fuel Bar, as well as a range of additional food and beverage options including an innovative café-style offering serving a variety of smoothies, lattes, breakfast sandwiches, bowls and more, limited market, and in-lobby bar specializing in both spirited and non-spirited craft cocktails.
Tempo by Hilton Louisville NuLu will participate in Hilton Honors, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, and free standard Wi-Fi. Members can also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app where Hilton Honors members can check-in, choose their room and access their room using Digital Key.
JetBlue Founder David Neeleman Selects Salt Lake City as Headquarters for New Airline
America’s newest and perhaps most innovative airline does not yet have a name, or any airplanes. But it now has a headquarters.
David Neeleman’s startup will be based in Salt Lake City, where it plans to spend a capital investment of $3.2 million and create nearly 400 jobs over the next five years, according to local authorities. In return, the state offered tax rebates worth as much as about $1.1 million over five years.
“There’s a super strong technology base, and lower cost of living than California and some of the coastal areas,” Lukas Johnson, the airline’s chief commericial said in an interview. “We want to focus more on the technology aspect of the transportation side, and it makes a lot of sense. The tech sector is booming out here.”
Daily nonstop flights will connect Southern California and the Pacific Northwest to San Luis Obispo
SEATTLE, Sept. 4, 2019 /PRNewswire/ — Alaska Airlines announced today it will launch daily nonstop service between San Luis Obispo County Regional Airport and San Diego International Airport on Jan. 7, 2020, and San Luis Obispo Regional Airport and Portland International Airport on June 18, 2020. The new destination offers travel enthusiasts from Southern California and the Pacific Northwest easier connectivity to California’s fastest growing wine and recreation region. Tickets are on sale now.
Alaska Airlines announces new service from San Luis Obispo
“We are excited to add nonstop service to San Diego and Portland, Oregon, from San Luis Obispo, furthering our commitment to California’s Central Coast,” said Brett Catlin, Alaska Airlines managing director of capacity planning and alliances. “Whether visiting nearby Paso Robles to experience the renowned food and wine scene, cycling through hills and vistas, or enjoying our on-board West Coast-inspired food and beverage menu, Alaska guests can look forward to experiencing our award-winning service.”
“These new Alaska Airlines flights are the successful outcome of years of planning and coordination,” said Kevin Bumen, A.A.E., San Luis Obispo airport director. “With the help of our community partners, the county and the airport are excited to bring these new opportunities to our travelers, and to provide deeper connections into the Alaska Airlines network.”
Alaska will operate once daily nonstop service between San Luis Obispo and San Diego, and between San Luis Obispo and Portland, Oregon. Guests can begin booking travel today. The new routes further amplify Alaska’s commitment to the California market, building on recently-announced service additions linking San Francisco, Los Angeles and San Diego to destinations including Anchorage, Boise, Spokane and Redmond/Bend.
San Luis Obispo, well-known for its wine and food scene, is a key new market for the airline and underscores Alaska’s commitment to providing guests with bright flavors inspired by the West Coast. Alaska has a long-standing partnership with Broken Earth Winery, based in nearby Paso Robles, California, and currently serves noteworthy wine blends on all Main Cabin flights.
With Alaska’s much-loved Wine Flies Free program, wine aficionados can check a case of wine with no baggage fee, after visiting 31 West Coast cities, including San Luis Obispo. For sports enthusiasts looking to break a sweat while on vacation, Alaska’s sports equipment checked bag program is one to take advantage of.
To celebrate the start of service, Alaska and the San Luis Obispo County Regional Airport hosted a press conference and celebration today. During the event, the airport unveiled a specially commissioned chalk mural by local artist Rachel Hamann, of Dot + Cross Studio, who created the artwork over the past week. The mural, which encompasses the airport’s two-story parking elevator and is highly visible to all airport visitors, is a whimsical take on vintage airplane banners and features the Alaska logo and iconic aircraft tail.
Alaska Airlines and its regional partners fly 46 million guests a year to more than 115 destinations with an average of 1,200 daily flights across the United Statesand to Mexico, Canada and Costa Rica. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Learn about Alaska’s award-winning service at newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (ALK).
