Story and image by Cathay Pacific
Cathay Pacific is proud to have been recognised as one of the world’s top three best airlines in the prestigious 2025 Skytrax World Airline Awards. In addition to securing this esteemed ranking, the airline has achieved two remarkable accolades: being named World’s Best Economy Class Airline for the second consecutive year and winning World’s Best Inflight Entertainment for the second time in three years.
Chief Customer and Commercial Officer Lavinia Lau was at the Skytrax World Airline Awards in Paris representing Cathay Pacific to accept the awards.
The Cathay Group is investing over HK$100 billion to elevate the customer experience and strengthen Hong Kong’s international aviation hub status. This includes investments in state-of-the-art aircraft, new cabins and lounges, and digital innovation.
Over the past year, Cathay Pacific has continued to elevate the experience for its customers, most notably the introduction of its new Aria Suite Business class, new Premium Economy and refreshed Economy cabins onboard its Boeing 777-300ER aircraft in October last year. Customers can currently experience these new cabins on selected flights between Hong Kong and London, Sydney and Vancouver, with more routes being progressively added.
Cathay Pacific has also partnered with Michelin-starred restaurants to create curated menus on selected flights departing Hong Kong. This includes reimagined French classics from Louise and Cantonese fine dining from Duddell’s in First and Business, and refined Cantonese classics with Yat Tung Heen in Premium Economy and Economy.
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