Story and image from Emirates
Osaka, Japan – 8 July 2025 – Emirates officially opened its Japan’s first dedicated travel store in Osaka today, bringing its signature hospitality even closer to customers in the Kansai region.
The opening ceremony was commemorated by Nabil Sultan, Executive Vice President – Passenger Sales and Country Management at Emirates, in the presence of Mr. Hirofumi Yoshimura, Governor of Osaka Prefecture and H.E. Shihab Alfaheem, Ambassador Extraordinary and Plenipotentiary of the United Arab Emirates to Japan. They were joined by Emirates’ senior management as well as distinguished guests and media partners.
Strategically located in Osaka’s bustling commercial district, the Emirates Travel Store spans 110 square meters and offers customers a dedicated space to plan their journeys with personalized service. With a multilingual team on hand, the store caters to both Japanese and international customers, providing expert assistance on flight bookings, travel-related information, and curated itineraries. The store has been thoughtfully designed to embody modern luxury and comfort, exuding a warm and relaxed atmosphere. Soft beige lounge chairs, paired with sleek, contemporary furnishings, create a welcoming setting for customers as they are served by dedicated Emirates travel consultants. The store also offers a self-service kiosk and a new personalised Queue Management system for added convenience, as well as a selfie mirror that includes unique backgrounds of popular destinations served by Emirates.
Emirates currently operates daily flights to Osaka Kansai, Tokyo Narita, and Tokyo Haneda – offering its retrofitted aircraft with enhanced products across its entire Japanese network.