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Congo Airways Converts Embraer E175 Order to E190-E2 Jets

May 28, 2020 /

São José dos Campos, Brazil, May 26th, 2020 – Congo Airways have converted the firm order made in December 2019 for two E175 aircraft, with purchase rights for two more, into a firm order for two E190-E2 jets, with purchase rights for a further two. The new deal has a total value of USD 256 million at current list prices with all purchase rights exercised, and will be included in Embraer’s second quarter backlog. 

Desire Bantu, CEO of Congo Airways said, “These new jets will be replacing our legacy turboprops and will allow us to extend our operations within the Democratic Republic of Congo, and regionally to West, Central, and Southern Africa. Despite the current difficult circumstances, the fundamentals of our market have not changed; so we expect the momentum we’ve seen in the past to redevelop. I said in December that we may need to make an additional order for E2s due to the agility required to adapt to market changes – we have now reached that point. As we prepare for future success, we will have the flexibility, and the right sized, most efficient aircraft, to serve our customers as the market returns.”

“It’s great to welcome another airline to the E2 and the Embraer family of operators, especially in Africa where the demand for regional travel had been growing strongly before the current crisis. Africa has long been a market with low frequencies and long thin routes. As airlines start ramp up their operations, the E2 family of aircraft is perfectly positioned to right size routes previously operated by narrowbodies, while keeping frequencies and adjusting capacity to new levels.” said Raul Villaron, Vice President Sales, Africa and Middle East, Embraer Commercial Aviation. “We look forward to supporting Congo Airways as they continue to upgrade their offering to their customers.”

The aircraft will be configured in a dual class layout seating 96 passengers in total, with 12 staggered business class seats. Deliveries are expected to begin in the second quarter of 2022. This is second E2 order received from an African customer. There are currently 189 Embraer aircraft operating in Africa with 54 airlines in 27 countries.

Embraer is the world’s leading manufacturer of commercial aircraft up to 150 seats with more than 100 customers across the world. For the E-Jets program alone, Embraer has logged more than 1,800 orders and 1,500 aircraft have been delivered. Today, E-Jets are flying in the fleets of 80 customers in 50 countries. The versatile 70 to 150-seat family is flying with low-cost airlines as well as with regional and mainline network carriers.

American Airlines Thanks Frequent Fliers with Extended Elite Status and Other Rewards

April 14, 2020 /

American Airlines is recognizing the loyalty of AAdvantage® members by extending their elite status amid reduced travel related to the coronavirus (COVID-19). Changes include: 

  • Extending elite status for AAdvantage members until Jan. 31, 2022. 
  • Reducing elite status qualifications for 2020. 
  • Extending Admirals Club® memberships purchased from American for 6 months.* 
  • Introducing up to $400 special credits for future travel on American Airlines Vacations packages for elite members.** 
  • Every dollar spent on an eligible AAdvantage co-branded credit card through the end of 2020 will count for one mile toward Million Miler℠ status. 
  • Award reinstatement fees waived for travel through September 2020.

“We are grateful to our AAdvantage members and want to show them that loyalty is a two-way street,” said Bridget Blaise-Shamai, Vice President of Customer Loyalty & Insights and President of the AAdvantage program. “When people are ready to fly again, we will be there to help them reconnect with loved ones, friends and colleagues.”

Extended AAdvantage elite status 

AAdvantage members will automatically receive an extension of their current elite status through Jan. 31, 2022. These updates will be reflected in member accounts in a few weeks. 

Admirals Club membership extension

Admirals Club memberships and One-Day Passes purchased from the airline will be automatically extended for 6 months beyond their expiration date as part of American’s effort to care for customers.*

American Airlines Vacations credit

Elite members will also receive a special credit up to $400 to use toward an American Airlines Vacations package, giving customers something to look forward to when travel resumes. Customers can receive the credit when they call American Airlines Vacations to book a trip. Members can learn more by visiting aa.com.** 

Making it easier to earn elite status 

Lowered elite qualification requirements 

The airline has lowered AAdvantage elite qualification requirements for all of 2020. AAdvantage members will achieve status more easily during the current elite qualifying year through lower Elite Qualifying Dollar (EQD), Elite Qualifying Mile (EQM) and Elite Qualifying Segment (EQS) requirements.

Reduced qualifications for Executive Platinum rewards 

Members who qualify for Executive Platinum status previously received a choice of one reward upon reaching 150,000, 200,000 and 250,000 EQMs. Lowered EQM requirements in 2020 will now make these rewards more attainable.

The above changes will take effect by May 15, 2020. 

$1 spent on eligible AAdvantage credit cards equals 1 mile toward Million Miler status

For all Citi®/AAdvantage and AAdvantage Aviator® products, as well as select AAdvantage credit cards outside of the United States, every dollar spent on net purchases that post to your AAdvantage account between May and December 2020 will count as one mile toward Million Miler status. 

Making travel more flexible 

Waived award reinstatement fees for travel

The airline is also giving members more flexibility with waived reinstatement and change charges for awards booked by May 31, 2020 for travel through September 30, 2020. 

Award travel ticketed on or after June 1, 2020 will include free changes if made at least 60 days in advance. A new variable fee structure based on elite status and days before departure will apply to any changes made fewer than 60 days in advance:

More information about these updates is available on aa.com. Customers and AAdvantage members with questions about other actions regarding COVID-19 should visit www.aa.com/coronavirus.

*The membership extension applies to all active members as of March 1, 2020. New annual Admirals Club memberships purchased between March 1 and May 31, 2020 will also be extended for 6 months beyond the normal 12 months. For Admirals Club One-Day Passes, the extension applies to any unused passes with an expiration date between March 1, 2020 and May 31, 2021. 

**Terms and conditions apply. Note only U.S. point of origin bookings.

Hawaiian Airlines to Focus on Critical Flights and Cargo Service

March 26, 2020 /
  • Airline to serve San Francisco and Los Angeles daily
  • American Samoa weekly starting in April

Hawaiian Airlines is reducing its April flight schedule due to the COVID-19 pandemic with a commitment to continue offering its guests and cargo customers essential service within the Hawaiian Islands and between Hawai‘i and California and the U.S. territory of American Samoa.

The airline will maintain a reduced but still robust schedule of Neighbor Island flights, while bolstering all-cargo service to ensure goods continue to reach communities statewide.
 
“As Hawai‘i’s airline, we understand that our operation is essential to the state. We serve both guests who rely on us for important travel and the transportation of critical cargo,” said Hawaiian Airlines President and CEO Peter Ingram. “This has been the hallmark of our mission for 90 years and our dedication to our guests remains unchanged as we look to overcome this global crisis together.”
 
Starting Sunday, Hawaiian’s long-haul transpacific network will consist of one daily nonstop flight between Honolulu (HNL) and Los Angeles (LAX) and San Francisco (SFO), and one weekly flight connecting Hawai‘i to its Pacific island neighbor of Pago Pago, American Samoa (PPG). All routes will be operated with wide-body Airbus A330 aircraft.
 
The California routes present cargo opportunities to help maintain service for shippers affected by the reduction in passenger flights due to the state of Hawai‘i’s mandatory 14-day quarantine for overseas arrivals starting tomorrow in an effort to prevent the spread of COVID-19. The HNL-PPG route maintains vital service for the territory of American Samoa.
 
Guests traveling on Hawaiian’s Neighbor Island network will continue to enjoy convenient options throughout the day with 41 daily roundtrip flights scheduled for April. From Honolulu there will be 38 daily flights, including 13 to Maui, eight to Kona, seven to Kaua‘i, six to Hilo, and two each to Lāna‘i and Moloka‘i. From Maui there will be one roundtrip each to Hilo, Kaua‘i and Kona in addition to Honolulu service.

Hawaiian’s schedule reductions for April resulted from the state of Hawai‘i’s quarantine entry restriction and the ensuing drop off of travel to and from the islands. Hawaiian is operating its regularly scheduled long-haul flights through today before it begins suspending routes tomorrow.

Meanwhile, Hawaiian has expanded interisland cargo service to facilitate the movement of essential goods ranging from food to medical equipment and machinery.
 
On March 3, a fleet of all-cargo ATR-72 aircraft operated by ‘Ohana by Hawaiian began offering flights five days a week between Honolulu and Kahului (OGG) on Maui and Kona (KOA) on the western coast of the Island of Hawai‘i. The new routes add to all-cargo service launched in summer of 2018 between HNL and Līhu‘e (LIH) on Kaua‘i and Hilo (ITO) on the eastern coast of the Island of Hawai‘i.

Hawaiian also utilizes its Boeing 717 passenger fleet to carry critical, time-sensitive cargo like pharmaceuticals and Blood Bank of Hawai‘i shipments.

Hawaiian is still experiencing an unprecedented volume of calls from guests and respectfully asks that only those with immediate travel needs contact the airline for assistance. Options to reach Hawaiian’s reservations team, to make online changes to tickets, and to see a list of travel waivers are available at  Hawaiian’s COVID-19 hub.
 
The airline also explains how it is keeping employees and guests safe by disinfecting aircraft and airport spaces, modifying boarding processes to prevent congestion at the gate, and adjusting in-flight services such as by distributing disposable sanitizing wipes.

Air Canada Provides Update on Ongoing COVID-19 Response

March 19, 2020 /

Air Canada said today that it will gradually suspend the majority of its international and U.S. transborder flights by March 31, 2020 in response to decisions by national governments, including Canada and the United States, to close borders and restrict commercial aviation as a result of the COVID-19 crisis. Subject to further government restrictions, the airline intends to continue to serve a small number of international and U.S. trans-border destinations from select Canadian cities after April 1, 2020. The airline also intends to continue serving all provinces and territories of Canada after that date, albeit with a significantly reduced network.

All schedule changes can be found at www.aircanada.com. 

International and U.S. transborder services

In order to facilitate the continued repatriation of citizens to their home countries, including Canadians back to Canada, and to support the essential movement of needed goods and cargo during the crisis, Air Canada intends to continue to operate a limited number of international “air bridges” between one or more of its Canadian hubs and the cities of London, Paris, Frankfurt, Delhi, Tokyo and Hong Kong from April 1 until at least April 30. This will reduce its international network from 101 airports to six.

As to U.S. transborder services, given the decision by the U.S. and Canadian governments today, from April 1, Air Canada will reduce its transborder network from 53 airports to 13, subject to further reductions based on demand or government edicts. The cities with continued service will be: New York (LGA and EWR), Boston, Washington, D.C. (IAD and DCA), Chicago, Houston, Seattle, San Francisco, Los Angeles, Denver, Orlando and Fort Lauderdale.

Domestic Canada network

Air Canada intends to continue to serve all provinces and territories of Canada, reducing its domestic network from 62 airports to 40 through a reduced network during the period April 1 to 30, subject to further reductions based on demand or government edict. 

For information on Air Canada’s schedule beginning April 1, 2020 please see www.aircanada.com.

“The restrictions on travel imposed by governments worldwide, while understandable, are nonetheless having a cataclysmic effect upon the global airline industry. Our immediate focus is on ensuring the safety and well-being of our employees, customers and communities. At the same time, we are exploring with the Government of Canada possibilities to maintain essential operations to enable as many Canadians as possible to return to Canada, and to support other vital transport needs, including the shipment of goods and cargo during the crisis as required in any state of emergency. We are working around the clock to deal with the impact for our customers and our business of the various travel restrictions that are being made by governments at unprecedented speed without advance warning. We will also look at helping Canadians to return home by operating a limited number of charters from international destinations and exploring with the Government of Canada avenues in this regard. We will provide updates as details are finalized,” said Calin Rovinescu, President and Chief Executive of Air Canada.

For Affected Customers

The airline will gradually suspend some of its scheduled flights between now and March 31 as demand for Canadians to return to Canada from a number of destinations reduces. Please check Air Canada’s website for details given the rapidly evolving situation.

Affected customers, including those with Air Canada Vacations packages, whose flights are cancelled will receive a full credit valid for 24 months. There is no requirement to contact Air Canada as customers will be contacted directly.

The airline has also put in place temporary, one-way fares to Canada to enable customers abroad to return home. Customers seeking to contact Air Canada are advised that contact centre wait times are elevated, so the airline has put in place a number of self-service tools to enable customers to manage their travel online. For more information please consult our COVID-19 webpage at www.aircanada.com.

Delta to Suspend Los Angeles to Sydney Service March 18 Through mid-April

March 16, 2020 /

Following self-quarantine restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.

The last flight from L.A. to Sydney will depart Tuesday, March 17. The last flight from Sydney to L.A. will depart Thursday, March 19.

See here for a list of all current schedule changes.

CHANGING YOUR FLIGHT

Delta has waived change fees for customers traveling to, from or through Australia through May 31. Additional details are available on delta.com.

To help address customers with immediate travel needs, Delta is asking those who do not have travel in the next 72 hours to wait and contact the airline closer to their trip. Customers can also change or cancel a flight anytime before their travel date using My Trips on Delta.com.

To provide even more flexibility, any Delta ticket expiring in March or April is being extended to enable rebooking and travel until Dec. 31, 2020. If you’re not able to adjust your plans in time and don’t make your flight, your ticket number automatically becomes an unused eCredit within 24 hours that can be used to rebook a flight in My Trips or with Delta Reservations.

CAPPED FARES

To ensure customers can travel with financial peace of mind, Delta will cap fares to and from all destinations Delta serves throughout the U.S. and Canada through March 31. These fare caps are in place in all cabins, from Delta One to Main Cabin.

PROVIDING A SAFE AND CLEAN ENVIRONMENT  

Delta’s highest priority is to ensure the health and safety of customers and employees. The airline is regularly disinfecting check-in kiosks, ticket counters, gate areas, jet bridges, and more multiple times a day. More information on our cleaning procedures can be found here. 

American Airlines Announces Additional Schedule Changes in Response to COVID-19

March 15, 2020 /

American Airlines Group Inc. (NASDAQ: AAL) will implement a phased suspension of additional long-haul international flights from the U.S. starting on March 16. This suspension will last through May 6. This change is in response to decreased demand and changes to U.S. government travel restrictions due to coronavirus (COVID-19). The airline will:

  • Reduce international capacity by 75% year over year — from March 16 to May 6
  • Continue to operate one flight daily from Dallas-Fort Worth (DFW) to London (LHR), one flight daily from Miami (MIA) to LHR and three flights per week from DFW to Tokyo (NRT)
  • Continue short-haul international flying, which includes flights to Canada, Mexico, Caribbean, Central America and certain markets in the northern part of South America, as scheduled

In addition to the international changes, the airline anticipates its domestic capacity in April will be reduced by 20% compared to last year and May’s domestic capacity will be reduced by 30% on a year over year basis.

International Route Changes

By region, the new schedule changes include the following: 

Asia, effective March 16 

  • American will suspend all remaining flights to Asia, except for three flights per week from DFW to NRT 

Australia and New Zealand, effective March 16

  • Suspending service from Los Angeles (LAX) to Auckland (AKL) effective March 16, which was slated to end seasonal flying on March 28
  • Suspending service from LAX to Sydney (SYD) effective March 16

Europe, phased suspension 

  • American will continue to operate one flight daily from DFW to LHR and MIA to LHR
  • Suspending flights from New York (JFK), Boston (BOS), Chicago (ORD), and LAX to LHR gradually over the next seven days to reaccommodate passengers and crew
  • LHR, Dublin (DUB) and Manchester (MAN) flights from Charlotte (CLT), Philadelphia (PHL) and Phoenix (PHX) will be suspended faster, as these airports are not approved gateways by the U.S. Department of Homeland Security. Final eastbound flights from CLT, PHL and PHX will be on March 15; final westbound flights returning from LHR, DUB and MAN will depart March 16
  • Continued suspensions in other parts of Europe, as previously announced, including the delayed start of some seasonal routes as well as flights to and from Amsterdam (AMS), Barcelona (BCN), Frankfurt (FRA), Madrid (MAD) and Munich (MUC) Paris (CDG) and Zurich (ZRH) through early May, or later, based on guidance from the U.S. government and customer demand 

South America, effective March 16 

  • Suspending service from JFK and MIA to Rio de Janeiro (GIG) and Georgetown, Guyana (GEO)
  • Suspending service from DFW, JFK and MIA to São Paulo (GRU)
  • Suspending service from DFW and MIA to:
    • Chile: Santiago (SCL)
    • Colombia: Bogota (BOG)
    • Ecuador: Guayaquil (GYE) and Quito (UIO)
    • Peru: Lima (LIM)
  • Suspending service from MIA to:
    • Brazil: Brasilia (BSB) and Manaus (MAO)
    • Colombia: Barranquilla (BAQ), Cartagena (CTG), Cali (CLO), Medellin (MDE) and Pereira (PEI)

These capacity reductions assume no slot waivers are in place other than those previously granted. At airports where demand exceeds airfield and/or terminal capacity, access is governed by slots that grant airlines permission to take off and land at specific times. Given the decrease in demand related to COVID-19, American has requested temporary relief from this usage requirement — otherwise known as requesting a slot waiver — to better align capacity with demand without the risk of losing valuable takeoff and landing slots for the future. American will continue to review its network and make adjustments as needed if waivers are granted.

Amtrak Announces Updated Fares for Increased Savings

February 24, 2020 /

On March 1, 2020, Amtrak is launching a series of updates to provide customers more options for savings. Amtrak is offering deeply discounted tickets and reduced fares. Keep an eye out for a variety of new, ultra-low Saver Fares in cities including Orlando, Tampa and South Florida —making travel a breeze in the Sunshine State. Discounted Coach fares start at just $9 – a savings of up to 50% off the base fare. Look for more of these offers on March 2!

To make these lowered fares feasible, Amtrak is implementing a few more restrictions on tickets. In an effort to better fit each customer’s need, Amtrak is revising the following:

  • Saver Fares: Our most discounted fares offered with the most restrictions – including no changes, upgrades or cancelations 24 hours after purchase.         
  • Value Fares: Our standard fare offered with some restrictions – a fee may apply for cancelations or changes made within 14 days of departure.*                     
  • Flexible Fares: Our fare with the most flexibility built-in – including the ability to make no-fee changes and receive a full refund up to the moment of departure.

All fares include an array of amenities that come with Amtrak – including downtown-to-downtown service, no middle seat, ample legroom, the ability to earn Amtrak Guest Rewards points and one of the most generous baggage policies in travel. The change fee will not be applied to multiride, Rail Pass, pass riders, group reservations, sleeping accommodations, Acela First Class/non-Acela Business class, Flexible Fares, Unreserved Coach, corporate, Amtrak Guest Rewards Select Executive members, government fare plans and the first change to a reservation made prior to March 1, 2020. 

*The change fee will not apply to Value fares if the customer is adding to an existing reservation (booked prior to March 1) or upgrading on the same train and day as the original reservation.

Boeing Announces Leadership Changes

December 23, 2019 /
  • David L. Calhoun Named President and CEO
  • Lawrence W. Kellner to Become Chairman of the Board
  • New Leadership to Bring Renewed Commitment to Transparency and Better Communication With Regulators and Customers in Safely Returning the 737 MAX to Service

Boeing [NYSE: BA] announced today that its Board of Directors has named current Chairman, David L. Calhoun, as Chief Executive Officer and President, effective January 13, 2020. Mr. Calhoun will remain a member of the Board. In addition, Board member Lawrence W. Kellner will become non-executive Chairman of the Board effective immediately.  

The Company also announced that Dennis A. Muilenburg has resigned from his positions as Chief Executive Officer and Board director effective immediately. Boeing Chief Financial Officer Greg Smith will serve as interim CEO during the brief transition period, while Mr. Calhoun exits his non-Boeing commitments. 

The Board of Directors decided that a change in leadership was necessary to restore confidence in the Company moving forward as it works to repair relationships with regulators, customers, and all other stakeholders. 

Under the Company’s new leadership, Boeing will operate with a renewed commitment to full transparency, including effective and proactive communication with the FAA, other global regulators and its customers. 

“On behalf of the entire Board of Directors, I am pleased that Dave has agreed to lead Boeing at this critical juncture,” Mr. Kellner said.  He added, “Dave has deep industry experience and a proven track record of strong leadership, and he recognizes the challenges we must confront. The Board and I look forward to working with him and the rest of the Boeing team to ensure that today marks a new way forward for our company.” 

Mr. Calhoun said, “I strongly believe in the future of Boeing and the 737 MAX. I am honored to lead this great company and the 150,000 dedicated employees who are working hard to create the future of aviation.”

Air New Zealand Says 14,000 Passengers to be Affected by Rolls-Royce Engine Issue

November 17, 2019 /

Nov 18 (Reuters) – Air New Zealand Ltd said on Monday about 14,000 customers would be affected by cancellations this summer because of ongoing Rolls-Royce engine checks on its Boeing 787-9 aircraft.

The national carrier, which has 10 Trent 1000 engines on its 787-9 fleet, said the schedule changes were “now unavoidable”, adding that further changes may also be needed.

Rolls-Royce has been struggling to fix an issue on blades on the TEN variant, causing more and more passengers face disruptions due to checks and repair work.

“Rolls-Royce does not have any replacement engines available while maintenance work is undertaken and has advised Air New Zealand there’s significant wait for repair service,” said a statement by the airline.

Air New Zealand will suspend its twice-a-week seasonal Christchurch-Perth service – hitting 61 flights – and its second daily Auckland-Perth service from Dec. 10 until Jan 5, 2020.

“Going into the holiday season we’re acutely aware how important travel is to our customers, and our schedule changes are designed to keep cancellations to a minimum,” Air NZ’s Senior Manager Customer Care and Communications Doug Grant said in a statement.

Rolls-Royce’s cost to fix the issue jumped by another 800 million pounds ($1.02 billion), as the aerospace group promised to spend more on parts and replacement engines to reduce the time aircraft are grounded while turbine blades are replaced.

($1 = 0.7815 pounds)

(Reporting by Nikhil Kurian Nainan in Bengaluru; Editing by Peter Cooney and Tom Brown)

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