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Delta Air Lines Wins Record 10th Business Travel News Award

For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.

The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to distribution. This year, the survey also asked participants to rank how well each airline responded to the COVID-19 pandemic, including overall response, effective communication and flexibility. Delta earned its top marks for pandemic response, customer service and communication, while also improving its score substantively in all other categories. Again this year, Delta led in all categories, and is the only airline to sweep all categories for seven consecutive years.

Delta is the only airline in survey history to win 10 consecutive times, thanks to its industry-leading employees.

“It’s always an honor to earn our customers’ trust and respect, but to receive this award in 2020 – when the stakes have never been higher – is incredibly gratifying,” said Delta CEO Ed Bastian. “In the face of historic challenges, we’ve stayed true to Delta values and have put our employees and our customers first. This recognition tells us we’re on the right path, and I could not be more thankful or more proud of the Delta team.”

Delta’s actions in 2020, including many steps we’ve taken to respond to the COVID-19 crisis, have been guided by the airline’s “listen, act, listen” approach, which includes hearing customer feedback, taking action and then listening to make sure we got it right.

Based on survey feedback, some of the actions Delta customers have most valued in 2020 include:

– Blocking middle seats through Jan. 6, 2021 to provide space for safer travel

– Unparalleled service from Delta’s corporate sales team and employees throughout operation

– Providing constant communication to corporate customers, including personalized airport tours and Corporate Customer Town Halls so attendees could hear directly from Delta leaders and partner medical experts

– Rigorous mask compliance and more than 100 layers of safety via the Delta CareStandard

– Flexibility, from offering industry-leading flexibility to plan, re-book and travel to eliminating change fees to being the first airline to extend Medallion status and offer extensions for Delta Sky Club Memberships

Business Travel News is the leading global source of business travel information and intelligence, reaching more than 44,000 corporate executives who are responsible for setting travel policy, managing and buying business travel/meetings for their companies.

Boeing Wins Contract for Two More KC-46 Tankers for Japan

The U.S. Air Force has exercised the option for the Japan Air Self-Defense Force’s (JASDF) third and fourth Boeing [NYSE: BA] KC-46 tanker through the Foreign Military Sale (FMS) process.

 “Japan’s new tankers will play an invaluable role in the security alliance between our two countries,” said Col. Jason Lindsey, U.S. Air Force KC-46 System program manager.

Boeing’s KC-46 will be a force multiplier in the U.S.-Japanese defense alliance. It can refuel U.S., allied and coalition military aircraft compatible with international aerial refueling procedures, any time, on any mission, and can carry passengers, cargo and patients whenever and wherever needed.

“This order further enhances our enduring partnership with Japan,” said Will Shaffer, president of Boeing Japan. “The KC-46 will be an unparalleled asset to Japan’s air mobility fleet for decades to come.”

Boeing was awarded the initial FMS contract for Japan’s first KC-46 aircraft and logistics services in December 2017 following the Japan Ministry of Defense’s KC-X aerial refueling competition. A contract for a second KC-46 was awarded to Boeing in December 2018.

Boeing assembles KC-46A aircraft for both the U.S. Air Force and the JASDF on its 767 production line in Everett. Japan’s first KC-46 is scheduled for delivery in 2021.

Amtrak-Led Coalition Wins Another Southwest Chief Grant

$11.5 million will stabilize and improve Colorado – New Mexico segment

WASHINGTON – Amtrak, committed to the national network of long-distance, interregional trains, is thanking the Federal Railroad Administration for a $5.6 million Consolidated Rail Infrastructure and Safety Improvements (CRISI) grant to stabilize and rehabilitate the route of the Amtrak Southwest Chief in Colorado and New MexicoCombined with $4.9 million in Amtrak federal funds set aside for this service and $1 million from the New Mexico Department of Transportation (NMDOT), a total of $11.5 million will be invested from Trinidad, Colo., to south of Lamy, N.M.

This is the fifth federal grant for the route segment in these two states and Kansas. There is still a significant need for component renewal and restoration of the line to bring it to a more robust condition. When these improvements and others are complete, it will remain a productive route for decades to come.

Between 2016 and 2020, Amtrak has committed $15.8 million in direct funding for the route of the Southwest Chief, and an additional $12.8 million in matching funds to previously awarded federal grants. Amtrak has also invested between $4 and $8 million annually in this segment, outside of any grant programs, including selective installation of ties, replacing bolted rail in curves, and bridge or culvert repair.

“Starting in 2014, a team of elected and private officials formed a coalition with Amtrak that has been successful as shown by matching funds from the states and Amtrak, the political backing for the train by the region’s Congressional delegation, and the continued support by the cities, counties, and communities alongside the railway,” said Bill Flynn, Amtrak President & Chief Executive Officer. “Our past and current investments, from Kansas through Colorado and New Mexico, demonstrate our commitment to the Chief route and also preserve this segment for eventual inclusion in a north-south connection along the Front Range between Denver and Albuquerque, via Colorado Springs and Pueblo.”

Most of the trackage is owned by Burlington Northern Santa Fe Railway, which has been moving its traffic to less mountainous routes. The arid weather conditions and low freight tonnage since 2008 have allowed the right-of-way to remain in stable condition despite its advancing age. Amtrak, NMDOT and BNSF have identified critical areas where investment in the route infrastructure will improve its condition and enhance safety such that more efficient and productive maintenance dollars can be applied to it annually. Additional federal grant applications are expected to be sought.

Project engineering and construction under this CRISI grant will be carried out by the BNSF Railway Engineering Department and the Rio Metro Regional Transportation District, the latter which manages the NMDOT infrastructure. Work is expected to begin in 2021 and carry into 2022.

New ties will be installed on a 31-mile section south of Raton Pass and another six-mile segment in New Mexico, more than 12 miles of bolted rail will be converted to welded rail between Lamy and where Rio Metro’s Rail Runner commuter traffic diverges to Santa Fe, and the decks of two bridges will be rebuilt, along with three grade crossings.

BNSF commissioned a geotechnical assessment to provide recommendations for the reduction of rockfall hazards at Raton Pass, Glorieta Pass and Shoemaker Canyon. The grant will fund additional stabilization and protection measures. BNSF’s 3.3 percent Raton Pass grade is only used by Amtrak trains and is the steepest rail route in regular U.S. use. It is has been a National Historic Landmark since 1960 and is at an elevation of 7,834 feet.

The Southwest Chief (Trains 3 & 4) operates 2,265 miles between Chicago and Los Angeles, via Kansas City and Albuquerque, and also provides access to the Philmont Scout Ranch (northeast New Mexico’s largest employer), the Grand Canyon and Las Vegas.

Boeing Wins More 737-800BCF Orders and Launches New Freighter Conversion Lines to Meet Strong Demand

– The 737-800BCF now has 134 orders and commitments

– Two additional freighter conversion lines are launched to meet strong demand in express traffic and e-commerce markets

Boeing [NYSE: BA] today announced a firm order from an unidentified customer for two 737-800 Boeing Converted Freighters (BCF), as well as agreements to open additional conversion lines in Guangzhou, China, and Singapore to meet strong market demand.

Based on the popular Next-Generation 737, the 737-800BCF offers operators newer technology, lower fuel consumption and higher reliability than other standard-body freighters. Primarily used to carry express cargo on domestic or short-haul routes, the airplane is capable of carrying up to 23.9 tonnes (52,800 pounds) and flying up to 2,000 nautical miles (3,750 kilometers).

The 737-800BCF now has 134 orders and commitments.

The new 737-800BCF line at Guangzhou Aircraft Maintenance Engineering Company Limited (GAMECO) is scheduled to open in early 2021, marking the MRO’s second conversion line for the market-leading 737-800BCF. To date, Boeing has delivered 36 737-800BCF to more than 10 operators across four continents.

Boeing will also add a second conversion line for its widebody converted freighter, the 767-300BCF, at ST Engineering’s facility in Singapore. The second line is scheduled to open later this year.

The world’s most efficient freighter in its class, the Boeing 767 freighter family offers the lowest operating costs per trip and allows airlines to develop new opportunities in the long-haul, regional and feeder markets. The 767-300BCF has virtually the same cargo capability as the 767-300F production freighter with up to 56.5 tonnes (124,600 pounds) of payload and flying up to 3,350 nautical miles (6,190 kilometers).

The Boeing freighter family, which includes production and converted freighters, provides more than 90 percent of the world’s freighter capacity, offering an unmatched selection of capacity and capability with superior economics in every freighter size.

3D imagery, 737-800W, NG, 737, -800, -900, -700, -600

Airbus Corporate Jets Wins First A321LR Order for Two Aircraft

Airbus Corporate Jets (ACJ) has won the first A321LR order for two aircraft from Lufthansa Technik, highlighting the market appeal and versatility of the A320neo Family. The aircraft will be multi-role capable and can be equipped for various types of missions, such as troop transport, different MedEvac role setups (medical evacuation) and will be operated by the German Air Force (Luftwaffe). Lufthansa Technik has now placed a total order of five Airbus aircraft on behalf of the German Government: three ACJ350-900s and two A321LRs. The A321LRs will be able to fly up to 163 passengers, up to 6 intensive care patients and up to 12 medium care patients, depending on the installed configuration, with a maximum range of 4,200nm/7,800km or 9.5 flight hours.

The A321LR is a member of the A320neo Family with over 7,400 orders by more than 110 customers. It delivers 30 per cent fuel savings and nearly 50 per cent reduction in noise footprint compared to previous generation competitor aircraft. With a range of up to 4,000nm (7,400km), with 206 passengers, the A321LR is the unrivalled long-range route opener, featuring true transatlantic capability and premium wide-body comfort in a single-aisle aircraft cabin.

Featuring the most spacious cabins of any business jet, while being similar in size to competing large-cabin aircraft, the ACJ320neo Family also delivers similar operating costs. The ACJ320neo Family can do this because its lower maintenance and training overheads – part of its airliner heritage – deliver a similar total cost when combined with fuel and navigation and landing charges.

Some 12,000 Airbus aircraft are in service worldwide, supported by a globe-spanning network of spares and training centres, giving corporate jet customers unmatched support in the field. Airbus corporate jet customers also benefit from services tailored to their particular needs, such as the “one call handles all” corporate jet customer care centre (C4you), and customised maintenance programmes.

Combined with the inherent reliability that comes from aircraft designed to fly many times a day, the ACJ320neo Family is both dependable and available when customers need it.

Airbus corporate jets are part of the world’s most modern aircraft family, which delivers, as standard, features which either cost more, or are unavailable, in competitors. These features include the protection and simplicity of fly-by-wire controls, the benefits of Category 3B autoland, and time and cost-saving centralised maintenance on all systems.

Around 200 Airbus corporate jets are in service on every continent, including Antarctica, highlighting their versatility in challenging environments.

Bombardier Joint Venture Wins Contract to Build 160 New Chinese Standard High-Speed Train Cars

  • With around 4,500 train cars already delivered, Bombardier’s Chinese joint venture is the only Sino-foreign entity to win a new Chinese standard high-speed train bid
  • New Chinese standard high-speed train cars to enhance passenger experience and contribute to the expansion of the world’s longest high-speed rail network

Global mobility solution provider Bombardier Transportation announced today that its Chinese joint venture, Bombardier Sifang (Qingdao) Transportation Ltd. (BST), has been awarded a contract from China State Railway Group Co., Ltd. (CHINA RAILWAY) to supply 160 CR400AF cars, a new Chinese standard high-speed train car for China’s evolving high-speed rail network. The 160 cars will be configured into ten 16-car trainsets with an operating speed of 350 km/h. The total contract is valued at approximately 2.97 billion CNY ($427 million US, 380 million euro). Bombardier Transportation owns 50 per cent of the shares in BST, which is consolidated by Bombardier Transportation’s partner CRRC Sifang Rolling Stock Co., Ltd.

Jianwei Zhang, President, Bombardier Transportation China, said, “We are very proud to have been chosen to supply the new generation of CR400AF cars, a high-speed railway car, through our BST joint venture. China’s high-speed rail industry has become one of the nation’s economic pillar industries and the high-speed network has brought greater mobility and prosperity to the public. Bombardier is proud of its contributions to China’s rail industry and looks forward to delivering more of the high-quality products that are helping China meet its ambitious long-term mobility goals.”

In 2018, BST won two contracts to build a total of 288 CR400AF cars and every car was delivered on-time and on quality. This latest contract is BST’s third and reflects the trust that CHINA RAILWAY has in BST’s efficiency, reliability and competitive edge. All 160 cars will be delivered by mid-2020.

Bombardier Transportation in China is the full solution provider across the entire value chain. From vehicles and propulsion to services and design, Bombardier Transportation in China has seven joint ventures, six wholly foreign-owned enterprises, and more than 8,000 employees. Together, the joint ventures have delivered 4,500 railway passenger cars, 580 electric locomotives and over 2,500 metro cars, Monorail, APM, and trams to China’s growing rail transit markets. It is a major signalling supplier to the Chinese high-speed network and through its joint ventures, propulsion equipment and signalling systems are utilized in a total of 30 Chinese cities.

Bombardier Wins New Heavy Maintenance and Refurbishment Contract for Sweden

  • Bombardier will perform heavy maintenance and refurbish 59 Bombardier-built REGINA commuter trains, improving safety and comfort for every passenger’s journey in Sweden
  • Latest contract highlights Bombardier’s position as industry-leading mobility services provider in the Swedish market

Mobility technology solution provider Bombardier Transportation announced today that it has signed a new services contract with AB Transitio, Sweden’s rail vehicle leasing company, to perform heavy maintenance and refurbish 59 BOMBARDIER REGINA Electric Multiple Unit (EMU) trains. The contract is valued around SEK 280 million ($30 million US, €27 million euro) over a period of five years. Deliveries of the newly refurbished trains is planned to start in mid-2020 with pre-series deliveries and will continue until mid-2024.

“With this new contract, Bombardier is expanding its services footprint in Sweden by maintaining the REGINA EMU trains operated by regional and private rail authorities, as well as refurbishing these trains to bring safe and reliable service to over millions of passengers across Sweden every year,” said Marina Sundman, Chief Commercial Office, Nordics Region, Bombardier Transportation. “We are proud to deepen our long-term relationship with AB Transitio and we are more committed than ever to delivering our range of service solutions to help customers maximize value from their assets.”

Around 20 years ago, our local teams designed and built these vehicles which are appreciated by the local rail operators. Today, more than 100 REGINA EMU trains operate across Sweden’s rail network in various car configurations, each train having travelled an average of 200.000 km per year in regional and intercity traffic, supporting the public transport authorities from south to the upper north of Sweden.

In addition to undertaking heavy maintenance on 59 REGINA EMU trains (54 trains of 2 cars and 5 trains of 3 cars each), our teams will also be involved in technical and comfort upgrades such as changing interior carpets, exterior paint, passenger seats refurbishment, interior lighting, installing additional pantograph with control equipment and new headlights.

This project marks a milestone in the development of our refurbishment activities and contributes to placing Bombardier as the leader of this market segment in Sweden. Bombardier is an important player in Sweden’s rail industry as a leading supplier of metros, trams, high speed trains, signalling systems and services.

Bombardier built REGINA EMU train for Sweden

Bombardier wins Dresden contract for 30 Flexity trams

  • Innovative lightweight concept allows wider trams to use existing infrastructureBombardier wins contract to supply and maintain 30 FLEXITY trams for Dresden’s transport authority
  • Contract includes the FlexCare maintenance management system and the Obstacle Detection and Assistance System

Mobility solution provider Bombardier Transportation and Dresden’s transport authority Dresdner Verkehrsbetriebe (DVB), have signed a contract to supply and maintain 30 BOMBARDIER FLEXITY trams, equipped with the Obstacle Detection and Assistance System (ODAS) for preventing collisions. The contract also includes the FlexCare maintenance management system for a 24-year period. The value of the order is 197 million euro ($219 million US). In addition, an option for ten additional FLEXITY trams and eight more years of servicing and maintenance are included in the contract.

The new FLEXITY trams are wider than DVB’s current vehicles and offer significantly greater comfort for passengers with 2+2 seating and large panorama windows. The new trams will be able to carry up to 290 passengers, which is around a 10 percent increase. To allow barrier-free access while using the existing infrastructure, only the portion of the carbody which is above platform level is wider. The new fleet will be delivered by the end of October 2023.

“I am pleased that Dresdner Verkehrsbetriebe is counting on the employees’ competence, know-how and the quality of Bombardier’s products here in Saxony and that these modern light rail vehicles are being built at the Saxon sites. The future of both factories and Bombardier’s long-term commitment are very close to my heart. I am confident that Saxon products will also increasingly prevail in many tenders outside Saxony due to their quality, which combines innovation and sustainability,” emphasized Saxony’s Minister of Economic Affairs, Martin Dulig.

“We urgently need the new light rail vehicles, which provide larger capacity, in order to offer sufficient space for the rapidly growing number of our passengers,” said Andreas Hemmersbach, DVB’s Board Member for Finance and Technology. He added, “In a multi-stage selection process, criteria such as technology, price, service and design were evaluated on a points-based system. Of all the manufacturers, Bombardier offered us the best overall package.”

“We are proud to support our long-standing partner and customer DVB in their transport service expansion by supplying our innovative, reliable and air conditionedFLEXITY trams, offering generous multi-purpose areas and the highest safety standards. Our FlexCare maintenance management system not only ensures high availability and reliability, but also guarantees cost security over the entire term of the contract. Hand in hand with DVB, we will carry out servicing and maintenance of these FLEXITY trams together,” explained Alexander Ketterl, responsible for the urban transport business at Bombardier Transportation in Germany.

Michael Fohrer, Head of Bombardier Transportation Germany, added, “This contract will be carried out at our two sites in Saxony. The carbodies will be produced in our center of competence for carbodies in Görlitz. Final assembly and commissioning will be carried out at our industrial lead site in Bautzen.”

More than 4,000 trams and light rail vehicles from Bombardier are already successfully in operation or on order worldwide.

Check out the Dresden Flexity tram YouTube video! https://www.youtube.com/watch?time_continue=4&v=lXBpdMLjXaQ

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